Quality Engineering Lead

4 weeks ago

Toronto, Ontario, Canada Tangerine Bank Full time
Title: Quality Engineering Lead (Payments) - Tangerine

Requisition ID: 217474

Tangerine is Canada's leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own internal community. It's important to us that our employees feel empowered and enthusiastic about belonging to our Orange culture.

As Canada's leading digital bank, Tangerine technology is at the heart of everything we do. We have redefined what digital banking is, and we continue to evolve to tackle any opportunity and face every challenge through progressive technology and the power of collaboration.

Do you like new challenges? Are you ready to reach new heights in your career and become part of an established disruptor? If so, come join us and help redefine the Canadian banking landscape

What you will be doing:

1. The Quality Engineering (QE) Lead provides support to Senior Manager, Quality Engineering and is responsible for the oversight and coordination of testing and quality engineering activities within the banking domain.
2. Responsibilities include automation, testing, planning, coaching, leading and supervising of tasks and/or testing team.
3. The lead will also support with testing strategy, design, execution, defect management, reporting is executed and delivered in compliance with governing regulations, internal policies and procedures.
4. The QE Lead will report directly to Senior Manager, Quality Engineering.
5. Day-to-day coordination of QE squad, including overseeing and carrying out the following types of testing: Functional Testing (including automation), Integration Testing, Regression Testing, Accessibility Testing, User Acceptance Testing, Production Acceptance Testing, and other types of testing as required.
6. Delivering the automation results for the dedicated channel, based on the strategic directives set forth by the leadership team.
7. Coach and provide mentorship to testing team members in various areas including business domain, functional testing, automation, and non-functional testing while ensuring the test teams are compliant with Tangerine test methodologies and industry best practices.
8. Recommending and implementing various process or framework enhancements by collaborating with the QE community within the bank.
9. Manage and lead testing activities for multiple large-scale enterprise-wide programs/projects for Tangerine that are executed in Agile methodology.
10. Assess the risks associated with the development aspects of each solution/project and define approach for manual versus automation testing and institute change within the team.
11. Risk Management – document testing risks and provide mitigation and contingency plans from a testing standpoint.
12. Collect strategic, technical, and operational test metrics. Analyze current defects and test execution trends and extrapolate data for predictive analysis.
13. Work with people of varied levels within QE and/or outside of QE Team including Business/Product, Engineering, PMO, Release Management, Design, etc. to meet key objectives and advocate for quality.
14. Responsible for team's adherence to governance and processes, timely management of any issue or escalation and facilitates overall escalation processes.
15. Manage and review documentation and creating of testing artifacts (e.g., test strategies, plans, estimates, test cases, metrics/dashboard, defects log/report, sign-offs) to ensure artifacts adhere to prescribed standards and audit requirements.
16. Other duties as assigned.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

Education/Experience

1. University or College Degree or equivalent experience in Computer Science/Engineering.
2. 10+ years of solid experience working within SDLC/TDLC.
3. 5+ years of solid testing experience within the capacity of Quality Engineering Lead.
4. Proficient testing background in the Canadian financial services industry.
5. Experience with Mobile and Web technologies.
6. 5+ years of experience in Payments (Visa, Interac).

General/Technical Skills

1. Extensive experience in leading different teams.
2. Competent in/working knowledge with various tools including Defect Management Tools, Requirement Management Tools, Test Management and Planning Tools, Web Content Management tools and concepts, Banking systems and their integration.
3. Must have hands-on experience with Test Automation using Selenium Webdriver IO or similar, and ability to contribute to automation framework enhancements.
4. Extensive knowledge of JavaScript, TypeScript, etc.
5. Proficient with API REST/SOAP testing and experience using related tools like Rest Assured, etc.
6. Experience with CI/CD and related tools and techniques; Jenkins/Dockers/Kubernetes.
7. Thorough understanding of agile processes.
8. Demonstrated ability in coordinating an onsite, offshore resource model.
9. Strong experience in Database Testing - analyzing data received from different data sources including RDBMS, MySQL, and other databases.
10. Change management process awareness.

Professional Certification

CTFL, ISTQB, CSQA, CSTE nice to have.

Abilities

1. Ability to work independently as well as part of the larger team.
2. Ability to lead through influence in a fast-paced environment and hold others accountable when applicable.
3. Ability to work and collaborate with stakeholders from different departments and organizational levels.

Attributes

1. Self-starter, shows initiative, able to work with minimal supervision.
2. Innovative and creative problem solver.
3. Motivated to learn new skills.
4. Strong organizational, communication, technical, and analytical skills.

What's in it for you?

You will be part of a diverse and inclusive team of Client-focused go-getters looking to learn from each other in an environment that celebrates and recognizes success

You will have access to thousands of online and in-person courses so you can shape your career growth with the support from diverse industry leaders.

You will get our help to save for your future and to invest in your total wellbeing through our Tangerine benefits*.

You belong here, we are equal and uncomplicated. Bring your true self to work, dress codes don't apply here.

You will enjoy workspace flexibility and all the excitement that comes from working at the official Bank of the Toronto Raptors.

At Tangerine we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.

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