Pharmacy Assistant

Overview

Diabetes Depot is an online pharmacy and Canada’s original one-stop-shop for insulin supplies. We carry diabetes care products and offer significant savings on insulin pump supplies to assist Canadian insulin pumpers.

Diabetes Depot is operated by LMC Pharmacy – Brampton, where we specialize in diabetes training and education. We are a full-service pharmacy and offer complete prescription services to all patients.

Position

Our progressive team is looking for a Pharmacy Assistant to join us on a permanent, part-time basis at Diabetes Depot located in our LMC Brampton location. Reporting to the Pharmacy Manager, the Pharmacy Assistant plays a key role in ensuring smooth daily operations at Diabetes Depot. This role focuses primarily on order fulfillment, shipping, inventory management, and customer service. The ideal candidate is organized, detail-oriented, and comfortable working in a fast-paced retail, fulfillment, or pharmacy setting.

Job Responsibilities

- Order Fulfillment & Shipping

- Pick, pack, and prepare customer orders accurately and efficiently

- Process shipments through courier and postal systems

- Ensure timely dispatch and communicate any shipping delays or issues

- Inventory Management

- Receive, label, and stock incoming inventory

- Track stock levels and report low or out-of-stock items

- Help maintain an organized and clean stockroom

- Customer Service

- Assist customers by phone and by email

- Handle product inquiries and provide information about diabetes supplies

- Support problem resolution for orders, returns, or exchanges

- General Support

- Maintain a tidy workspace and support day-to-day operations of the store & pharmacy

- Assist with administrative or clerical tasks as needed

- Follow proper procedures for recordkeeping and privacy (e.g., HIPAA/PIPEDA compliance)

Requirements

- High school diploma or equivalent required
- Previous retail, pharmacy, or fulfillment experience preferred
- Strong attention to detail and accuracy
- Excellent communication and interpersonal skills
- Reliable, organized, and able to work both independently and as part of a team
- Comfortable using computers and inventory/order management systems
- Commitment to patient care and confidentiality
- Availability 2-3 days a week, Monday to Saturday, 8am to 6pm, with flexibility to provide after-hour service as needed

Why Diabetes Depot & LMC might be right for you

- Diabetes Depot & LMC Pharmacy - Brampton hours: Monday-Friday, 8am-5pm
- Opportunity to make a meaningful impact in the diabetes community
- Training provided in pharmacy operations and diabetes product knowledge
- Opportunity to grow within LMC Healthcare
- Collaborative clinical environment with a team of top specialists in diabetes and endocrinology
- Supportive team environment

About LMC Healthcare

LMC Healthcare provides seven industry-leading program areas:

- Endocrinology Specialist Practice (publicly-funded) – representing the largest group of Endocrinologists globally
- Nationally-accredited Diabetes Education Program (publicly-funded)
- Diabetes Pharmacy
- Chiropody & Foot Specialist Care
- Optometry & Eye Specialist Care
- Mental Health
- Virtual Health Coaching (diabetes prevention, type 2 diabetes management)

LMC Healthcare is Canada’s largest specialist care provider in diabetes & endocrinology. We’re transforming diabetes care by making it more accessible, comprehensive, and patient-centric than ever before. LMC has 11 multi-disciplinary centers of excellence located in 2 provinces (Ontario and Alberta). Our 50+ Endocrinologists, many of whom are nationally renowned for their areas of expertise, are supported by an interdisciplinary team of highly qualified professionals.

LMC Healthcare is an organization committed to ensuring accessible services and communications to individuals with disabilities. Once an applicant has been selected for an interview, requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their accommodation needs known when contacted.

We thank all candidates, however, only those candidates selected for an interview will be contacted.

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