Operations Supervisor
3 weeks ago
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Waste Connections of Canada, the leader in non-hazardous solid waste management in North America, is looking for an experienced Operations Supervisor for our facility in Penticton, BC. We are looking for innovative, creative, and proactive individuals capable of creating and driving change.
Position Summary
The Operations Supervisor is responsible for managing residential Drivers (10-15) on a daily basis and supporting the Commercial driver team (8 drivers) and the onsite Transfer station (3 staff). Ensuring operations are running safely by performing Driver observations, weekly mini meetings, and monthly safety meetings. This role is the leadership position of our post-collections business unit to ensure that safety, compliance, customer service, efficiency, productivity, growth, sales, and financial targets are met. Personal and ethical behavior is of paramount importance in this position.
Pay: $70-75K DOE
Responsibilities:
- Oversee day-to-day operations of multiple residential routes of a unionized driver team.
- Responsible for overseeing all aspects of day-to-day operations for 10 – 15 residential drivers, including payroll confirmation, drive-cam review, and fitness for duty.
- Support the Commercial FL drivers (FL, Roll off, Bin Delivery, and Transfer operation).
- Review daily route sheets for P&L statistical information.
- Perform operational audits of collections routes and observation routes.
- Ensure that Drivers required to operate company vehicles or equipment are completing daily safety and maintenance checks on VCRs to address issues timely and eliminate or reduce downtime.
- Resolve customer complaints and follow up to ensure customer satisfaction.
- Plan and monitor employee schedules and route scheduling, including regular communication throughout the day until all routes are completed.
- Apply progressive employee discipline if/when necessary.
- Conduct accident investigations, including scene management, first accident report, and final analysis with root cause and preventative measures.
What We Need From You:
- High school diploma or equivalent.
- Prior lead person or supervisory experience is preferred.
- Must possess or be willing to obtain a valid CDL – Class 1 or 3 with air (Commercial driver's license) and pass all CVSE regulations.
- Experience operating various refuse collection equipment.
- Data entry and analysis is necessary.
- Must be 'SAFETY first' minded.
What You'll Get From Us:
- Competitive wages.
- Retirement plan with company match; let us help you save for your future.
- Perks, perks, perks Employee Assistant Program, Scholarship Opportunities for kids, Employee Stock Purchase Plan.
- Insurance: Life, Short Term/Long Term Disability.
Join a dynamic team that values a "work hard, play harder" culture. Enjoy a competitive compensation package with excellent benefits and align yourself with a company committed to community impact, charitable giving, and sustainability. Thrive in an environment built on operational excellence and accountability.
We thank all applicants for their interest but advise only those selected for an interview will be contacted.
Waste Connections of Canada is an Equal Opportunity Employer. All employment decisions (including but not limited to hiring) are made without regard to characteristics protected by federal, provincial, or local law, regulation, or ordinance.
About Us
Waste Connections is an integrated solid waste services company that provides solid waste collection, transfer, disposal, and recycling services in mostly exclusive and secondary markets. Our goal is to create an environment where self-directed, empowered employees strive to consistently fulfill our constituent commitments and seek to create positive impacts through interactions with customers, communities, and fellow employees.
BUILD TALENT FROM WITHIN
People who want to gain valuable professional experience will find that Waste Connections is a fantastic place to work. You'll enjoy the opportunity for beneficial training and professional development opportunities that can help enhance your skills and lead the way to a more promising future.
Work Hard/Play Hard Culture
Bring your passion to succeed and you'll quickly discover that great opportunities and people are all around you. We operate a highly decentralized structure, so we look for energetic individuals who can demonstrate individual initiative and creativity and prefer a work hard/play hard team environment and culture.
FOSTERING AN INCLUSIVE CULTURE FOR ALL
At Waste Connections, diversity and inclusion are essential to our success. We hire and empower great, capable people from a wide variety of backgrounds and lead with our values. For more than 20 years, we have maintained a culture of safety, integrity, and service to build a great place to work. Our culture is built on taking care of each other and the communities we serve.
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