Operations Manager

2 weeks ago

Quebec, Canada The Brick Group Full time

Is this job for you?

Do you believe in putting the customer first?

Are you a team player and do you have an incredible sense of leadership?

Are you motivated by achievement goals?

The Brick is actively seeking to expand our management team. We need enthusiastic people with a great customer focused attitude The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations

Responsibilities

Reporting to the Store Manager, the Operations Manager will have the following responsibilities:

- Implement, communicate and ensure compliance with all operating procedures, processes and policies

- Recruit and develop employees through coaching, mentoring and training ; set goals with employees and conduct performance appraisals

- Handle escalated customer service issues and offer solutions

- Increase location profitability and efficiency

- Maintain excellence in store merchandising, detail and customer service

- Ensure 100% customer satisfaction

- Promote team work within all departments

- Minimize errors and ensure a high-level of data entry accuracy

- Maintain store inventory levels and accuracy

- Control and reporting of Accounts Receivable and Accounts Payable

Qualifications

- High school diploma or equivalent; post secondary education an asset

- 2 or more years of Supervisory or Management experience in a Retail environment

- 2 or more years of Customer Service or Sales experience

- Successful track record in customer service, operations and merchandising

- Excellent communication, interpersonal and problem solving skills

- Ability to lead, motivate and manage a team

- Highly developed time management and organizational skills

- Working knowledge of retail operating systems

- Flexibility to work any shift, including evenings and weekends, as required

Why The Brick?

- A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family

- Competitive remuneration package that will commensurate with experience

- Career progression potential with plenty of access to ongoing personal and professional development

- Employee discounts

- A dynamic environment to showcase your leadership talents.

Apply now

The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to hrhires@thebrick.com

#J-18808-Ljbffr

  • Operations Manager

    2 weeks ago

    Quebec, Canada The Brick Group Full time

    Is this job for you? Do you believe in putting the customer first? Are you a team player and do you have an incredible sense of leadership? Are you motivated by achievement goals? The Brick is actively seeking to expand our management team. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire...

  • iLottery Operations Manager

    2 weeks ago

    Quebec, Canada Scientific Games Full time

    Operations Management (Non-Manufacturing) The Digital Operations Manager provides hands‑on technical, operational and incident support for the iLottery program and coordinates software releases. This role also serves as a customer liaison for clients. Success in this role is measured through on‑time Customer satisfaction, measurable improvements, time to...

  • Operations Manager, Airports

    2 weeks ago

    Quebec, Canada Air Canada Full time

    Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Responsibilities Accountable to lead complex daily Airport operations with care and class in assigned area, including...

  • Operations Project Manager

    5 days ago

    Quebec, Canada Agropur Cooperative Full time

    Operations Project Manager page is loaded## Operations Project Managerlocations: CAN Quebec Bon-Conseiltime type: Full timeposted on: Posted 20 Days Agojob requisition id: JR29696## **Job Type:**Regular**Invest in you, JOIN AGROPUR. We dairy you!**Agropur is looking for an Operations Project Manager to join its team in Notre-Dame-du-Bon-Conseil.The...

  • Operations Project Manager

    5 days ago

    Quebec, Canada Agropur Cooperative Full time

    Operations Project Manager page is loaded## Operations Project Managerlocations: CAN Quebec Bon-Conseiltime type: Full timeposted on: Posted 20 Days Agojob requisition id: JR29696## **Job Type:**Regular**Invest in you, JOIN AGROPUR. We dairy you!**Agropur is looking for an Operations Project Manager to join its team in Notre-Dame-du-Bon-Conseil.The...

  • Operations Project Manager

    5 days ago

    Quebec, Canada Agropur Cooperative Full time

    Operations Project Manager page is loaded## Operations Project Managerlocations: CAN Quebec Bon-Conseiltime type: Full timeposted on: Posted 20 Days Agojob requisition id: JR29696## **Job Type:**Regular**Invest in you, JOIN AGROPUR. We dairy you!**Agropur is looking for an Operations Project Manager to join its team in Notre-Dame-du-Bon-Conseil.The mission...

  • Senior Manager, Technology Operations

    2 weeks ago

    Quebec, Canada TerraForm Power Full time

    Position OverviewTerraForm Power is seeking a dynamic Senior Manager of Technology Operations to lead and support integrated IT and OT strategies for our operations. This role will drive a unified technology vision, building resilient, secure, and scalable platforms that enable enterprise systems and renewable generation sites.We will oversee our...

  • Branch Operations Manager- EN

    2 weeks ago

    Quebec, Canada RBC Dominion Securities Full time

    What is the opportunity? RBC Dominion Securities is currently seeking a licensed Branch Operations Manager to assist in the daily operations of the Québec, Chicoutimi, and Saint-Georges branches. You will fulfil a leadership role by providing operational and administrative support to the Branch Director and to the advisory teams. In addition to managing...

  • IT Project Manager, Operations

    2 weeks ago

    Quebec, Canada Aurora Cannabis Inc. Full time

    Select how often (in days) to receive an alert:Division: ITJob location: Remote (Ontario, Quebec, Alberta)Hours: 40 hours per week, Monday to FridayEmployment type: Full TimeA Little About UsHi, we’re Aurora Cannabis, and we’re so excited to meet you!Aurora Cannabis is a leader in the rapidly evolving global cannabis industry, serving both medical and...

  • MEP Operations Manager

    2 weeks ago

    Quebec, Canada Pomerleau Full time

    Overview As a Mechanical and Electrical Manager working in the Building and Operations team at Pomerleau Construction, you manage several activities and deadlines to gain a clearer picture of client, team and project needs. Working on large-scale building and infrastructure projects – ranging from $1.5 million to upwards of $1 billion – you will make a...