Drug Safety Data Associate

We are seeking a Pharmacovigilance Data & Operations Coordinator to support national and global safety monitoring by ensuring the timely reception and processing of reports, documentation, and information related to all safety reports received following the use of animal health products. This role performs necessary follow-up with reporting parties, manages financial support requests, and participates in the production of notifications and reports to regulatory authorities.

Advantages

- Direct impact on customer relationships through efficient processing and rapid response to needs and expectations.

- Responsibility for accuracy and timely processing, ensuring regulatory compliance at all times.

- Engagement in a fast-paced environment that fosters agility, accountability, and innovation.

- Opportunity to maintain strong internal and external customer relationships while managing departmental budgetary requirements.

- Hourly rate of $35-$45 depending on experience.

Responsibilities

- Triage of safety reports and other communications received and assignment to the appropriate category or resource.

- Case creation and data entry in the global safety database.

- First‑line case management by ensuring data completion and supporting documentation management.

- Contacting reporting clinics, relevant team members, or animal owners via telephone or electronic communication.

- Compliance with internal requirements on case processing and archiving.

- Management of financial support requests within established budgetary requirements and periodic processing of all pending payments.

- Maintenance of up-to‑date product knowledge.

- Creating and submitting electronic weekly regulatory reports and supporting the creation of 6‑month periodic safety update reports.

- Support of internal customers, such as Sales, Marketing, Regulatory Affairs, and Quality Assurance.

- Planning and participating in regular team meetings.

Qualifications

- Triage of safety reports and other communications received and assignment to the appropriate category or resource.

- Case creation and data entry in the global safety database.

- First‑line case management by ensuring data completion and supporting documentation management.

- Contacting reporting clinics, relevant team members, or animal owners via telephone or electronic communication.

- Compliance with internal requirements on case processing and archiving.

- Management of financial support requests within established budgetary requirements and periodic processing of all pending payments.

- Maintenance of up‑to‑date product knowledge.

Summary

This position is responsible for ensuring the accuracy and timely processing of safety data while maintaining total compliance with regulatory standards. The successful candidate will leverage strong communication skills and technical expertise to support veterinarians and animal owners, directly impacting customer satisfaction through efficient service and rapid response. If you are interested in learning more about the position then please reach out directly to patricia.van@randstad.ca.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. We are committed to developing and implementing strategies to increase equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including recruitment, retention and advancement for all employees. We are also dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from barriers, especially to equity‑seeking groups who are underrepresented in Canada’s workforce, including women or non‑binary/gender non‑conforming persons, Indigenous or Aboriginal Peoples, persons with disabilities, and members of visible minorities, racialised groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. Please identify any accommodation requirements by sending an email to accessibility@randstad.ca.

This posting is for existing and upcoming vacancies.

#J-18808-Ljbffr