Outbound Logistics

Family-owned since 1953, Lamour Inc. has earned a reputation for being the best choice in socks, performance apparel, hosiery and lingerie. In fact, we're among the world's top 5 players in activewear basics, the world's leading manufacturer of seamless garments, and one of Canada's leading sock manufacturers.

As a one-stop shop, we work innovatively and passionately to deliver exceptional quality and value to a diverse international customer base. It's our focus on performance fabric technology and product innovation, investment in manufacturing excellence, speed-to-market and supply chain execution that enables us to build meaningful, strong and sustainable retail partnerships across multiple trade channels.

WHAT WE’RE LOOKING FOR

As an Outbound Logistics & Data Support Coordinator, you’ll play a key role in ensuring our customer orders are managed smoothly from start to finish. You’ll be responsible for handling both EDI and non-EDI orders, resolving issues as they arise, and keeping everything on track.

Responsibilities

- Process and manage both EDI and non-EDI customer orders with accuracy and speed
- Review purchase orders and ensure all details (pricing, quantities, delivery dates, labels) are correct
- Perform data entry of customer orders , and verify order details for accuracy , collaborate with other departments to address inquiries promptly.
- Collaborate closely with Sales, Credit, Traffic, and Warehouse teams to resolve issues and keep orders moving
- Work with EDI transaction sets and vendor portals to ensure compliance and smooth processing
- Monitor inventory, adjust allocations, and generate pick tickets to support timely order fulfillment
- Coordinate shipping logistics, from routing and carrier appointments to delivery confirmations
- Generate invoices, ASNs, and shipment documentation to ensure seamless invoicing and tracking
- Investigate chargebacks, delivery issues, or discrepancies, keeping stakeholders informed at every step

Requirements

- 3+ years of experience in logistics, supply chain, or a related role
- Strong knowledge of outbound logistics procedures and order managementHands-on experience with EDI systems, vendor portals, and related transaction sets
- Proficiency in Microsoft Office (Excel, Word, Outlook) and ERP/PLM systems (BlueCherry experience is a plus)
- Excellent problem-solving skills with the ability to troubleshoot issues quickly and effectively
- Strong organizational and time management skills with a high level of accuracy and attention to detail
- Analytical mindset with the ability to interpret reports, track inventory, and recommend adjustments
- Clear and professional communication skills (both written and verbal), able to collaborate across departments and with external partners
- Experience coordinating with carriers, warehouses, and third-party logistics providers
- Ability to work independently and manage multiple priorities in a fast-paced environment
- A proactive team player who thrives in a collaborative environment and takes initiative

Benefits

- 100% free public transit – Your commute is on us
- Flex hours – Enjoy 12 flex days per year to work from home
- Free breakfast on Fridays – Start your last workday of the week with something tasty on us
- Early Fridays – Wrap up at 4:00 PM... or 1:30PM in the summer
- A gift card on your birthday – happy birthday from us to you
- Summer rooftop terrace vibes – Work breaks with a view.
- 5 à 7 summer hangout – Chill out at Esplanade Louvain, an outdoor space with gardens and music right next door.
- Team events & celebrations – Big thanks to our social committee for keeping the fun going
- On-site free gym access – Includes weight room, yoga, bootcamp, and Zumba classes.
- Indoor bike parking – Ride worry–free, rain or shine.
- Health & Dental – Insurance? We got you covered