Accounting Manager

See yourself at Twilio

Join the team as Twilio's next Manager, Accounting - Segment Revenue

Who we are

At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work and a strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant, diverse team making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

About the job

Join Twilio's dynamic team as a Revenue Accounting Manager for Twilio Segment. This role manages an accounting global team and is responsible for ensuring the monthly financial close is accurate and complete for Segment Revenue, with a continuous emphasis on optimizing processes and providing actionable insights. Reporting to the Senior Revenue Accounting Manager, this role offers the opportunity to interact closely with leaders of Billing Operations, Commercial Solutions, FP&A, and other business operations teams. The successful candidate will exude intense curiosity and a passion for accounting and analytics, as well as a commitment to fostering a team culture emphasizing continuous personal and professional growth and inclusivity.

Responsibilities

In this role, you'll:

- Lead and continuously enhance the Segment Revenue Accounting team, prioritizing accuracy, efficiency, and developing in-depth expertise in ASC 606 and revenue recognition principles.
- Oversee month-end, quarter-end, and year-end close processes, ensuring the timely and accurate completion of journal entries, balance sheet reconciliations, and flux analyses.
- Review and analyze sales contracts to determine appropriate revenue recognition under ASC 606, conducting research and documenting conclusions as necessary.
- Partner with operational teams to refine revenue recognition processes and ensure the accuracy of financial systems.
- Build and maintain strong relationships with cross-functional business partners to support company-wide initiatives and educate teams on revenue accounting principles and recognition requirements.
- Support quarterly and year-end audit activities, responding to inquiries and requests from internal and external auditors.
- Continuously identify opportunities for process improvement, implementing solutions that enhance efficiency.
- Lead and contribute to special projects, such as process improvements, new product launches, system implementations, and other ad hoc initiatives.

Qualifications

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having "desired" qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table

Required:

- A bachelor's degree or equivalent, preferably in accounting or finance related fields and a minimum of 5-7 years' of relevant accounting experience with increasing scope, including strong US GAAP and accounting process knowledge, and experience understanding technical accounting standards. 2 + years experience in leadership roles.
- A proven ability to analyze, interpret, and effectively communicate financial results, variances, and trends. Model strong communication and interpersonal skills - numbers are key, but a successful business is built with people. Effective cross-functional communication to both financial and non-financial audiences are critical to making an impact.
- A diligent self-starter, with intense curiosity, and a proven ability to take initiative and be proactive in addressing complex issues. You have the ability to cut through the noise to identify the core components of a problem, and then drive toward an outcome that optimizes the impact.
- Ability to work a flexible schedule, including non-standard hours, to effectively manage the team located both in the US and India.
- Advanced spreadsheet skills - your team's workpapers are efficient and intuitive. You thrive in complexity but strive for simplicity and automation.
- Strong experience ensuring and modeling compliance with process controls, including SOX. Best practices are second nature to you and your team continually keeps this at the forefront.
- Experience at either high-growth technology startups or well-established companies.
- Experience with Oracle ERP, Zuora, Stripe, Salesforce and/or similar systems.
- Experience with Alteryx and Airtable.
- Public accounting experience.

This role will be remote, and based in Canada.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now

The estimated pay ranges for this role are as follows:

- Based in British Columbia: CAD $107,300.00 - CAD $134,100.00

The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@twilio.com.

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