Current jobs related to Account Director for SaaS Solution - Vancouver, British Columbia - Gatekeeper | part of Cinergy Group

  • Account Director for SaaS Solution

    7 days ago

    Vancouver, British Columbia, Canada Gatekeeper | part of Cinergy Group Full time

    Gatekeeper is a SaaS-based, next-generation Vendor & Contract Lifecycle Management (VCLM) & Third Party Risk Management (TPRM) Solution. We help our customers to restore visibility of their vendor contracts, take control of their vendor and contract processes and safeguard compliance of their third parties.Gatekeeper has consistently achieved significant,...

  • Senior Account Executive B2B SaaS

    7 days ago

    Vancouver, British Columbia, Canada Sitemate Full time

    Join or sign in to find your next jobJoin to apply for the Senior Account Executive [B2B] [SaaS] role at SitemateThis range is provided by Sitemate. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeCA$160,000.00/yr - CA$180,000.00/yrBrief overview of this role at Sitemate:We are looking for...

  • Artistic Director of Programs

    4 days ago

    Vancouver, British Columbia, Canada Director File Full time

    VIFF is seeking a visionary, creative, and energetic individual to serve as its Artistic Director of Programs. Working in partnership with the Artistic Director of Films, you will share the responsibility for creating the organization's artistic vision, generating annual and long-term programming plans, and continuously evolving existing programs. Reporting...

  • Senior Account Executive B2B SaaS

    6 days ago

    Vancouver, British Columbia, Canada black Full time

    Thanks for stopping by and learning more about this role at SitemateWe'd love to hear from you.Brief overview of this role at Sitemate:We are looking for a Senior Account Executive to join our Vancouver team, to help Sitemate capitalise on existing inbound demand and organic growth within our small business accounts.This role would be great for you if you...

  • Senior Sales Executive SaaS Solutions

    3 days ago

    Vancouver, British Columbia, Canada Scoop Robotix Inc. Full time

    About Scoop Robotix Inc.We are revolutionizing renewable energy operations with our Central Operations Hub, a powerful platform designed to connect processes, people, and technology. Our mission is to empower the renewable energy revolution by providing innovative solutions and expertise. We understand the unique challenges faced by fast-growing solar and...

  • SaaS Account Development Specialist

    3 days ago

    Vancouver, British Columbia, Canada Visualping Full time

    About Our Company:Visualping is one of the fastest-growing startups in Vancouver, providing innovative solutions for monitoring web page changes. Our AI-powered online service has gained recognition from major media outlets and esteemed startup awards.The Role:We are seeking an experienced SaaS sales professional to leverage semi-automated inbound sales...

  • B2B SaaS Sales Expert

    6 days ago

    Vancouver, British Columbia, Canada black Full time

    Sitemate is seeking an experienced Senior Account Executive to drive business growth and expansion in our small business accounts.The ideal candidate will have a strong background in SaaS sales, with a proven track record of success in managing complex sales pipelines and delivering results-driven outcomes.In this role, you'll be working closely with our...

  • Director, Solutions Engineering

    1 week ago

    Vancouver, British Columbia, Canada Themis Solutions Inc. Full time

    We are currently seeking a Director of Solutions Engineering to join Clio's Sales Leadership Team in Vancouver or Toronto.Who you are:We are seeking an experienced and data-driven Director of Solutions Engineering to lead our SE team, which is instrumental in helping Clio's customers understand the full value of our solutions. This leader will manage a team...

  • Bilingual Sales Executive SaaS Solutions

    5 days ago

    Vancouver, British Columbia, Canada Uplifter Inc, Full time

    Job Description Job Description Salary: Job Title: Sales Executive SaaS SolutionsLocation: Remote (Canada or USA)About Uplifter:At Uplifter, we empower clubs, organizations, and federations to streamline their operations, build community, and focus on what matters most: growing and supporting their members. With cutting-edge technology and a passion for...

  • Director, Client Solutions

    3 weeks ago

    Vancouver, British Columbia, Canada Alloy Full time

    About Alloy.aiAt Alloy.ai, we work with consumer goods companies that make the products we eat, wear, and use every day, as well as the ones we occasionally splurge on. We're tackling a real and complex problem for them—managing supply and demand in the face of constantly changing customer behavior, highly complex supply chain networks, 40-year-old data...

  • Artistic Visionary for Film Programming

    1 day ago

    Vancouver, British Columbia, Canada Director File Full time

    **Director File** is seeking a dynamic leader to drive our artistic vision and programming initiatives as Creative Director of Film Programming. This role requires a strategic thinker who can balance curatorial excellence, audience growth, and revenue generation.The successful candidate will be accountable for the artistic direction, structure,...

  • Account Executive

    5 days ago

    Vancouver, British Columbia, Canada Databricks Inc. Full time

    Job Description:As a Data and AI Business Developer, you will play a critical role in driving business growth by identifying and developing new business opportunities within the data and AI space. You will work closely with cross-functional teams to develop and execute strategic plans to drive sales growth and achieve revenue targets.Key...

  • Account Director

    2 weeks ago

    Vancouver, British Columbia, Canada All Inclusive Marketing Inc Full time

    Account Director - Affiliate Marketing (Maternity Leave Contract)Location: Remote Position (applicants may reside in Toronto, Vancouver, or Montreal)Contract Duration: 12-months (approximately)Employment Type: Temporary/ContractDescriptionThis position is client-facing and plays a pivotal role in leading a team. The Account Director will motivate, lead and...

  • Account Director

    3 weeks ago

    Vancouver, British Columbia, Canada pluscompany Full time

    Account Director - Affiliate Marketing (Maternity Leave Contract)Location: Remote Position (applicants may reside in Toronto, Vancouver, or Montreal)Contract Duration: 12-months (approximately)Employment Type: Temporary/ContractSalary Range: $85,000-$95,000 CADDescriptionThis position is client-facing and plays a pivotal role in leading a team. The Account...

  • Account Director

    3 weeks ago

    Vancouver, British Columbia, Canada pluscompany Full time

    Account Director - Affiliate Marketing (Maternity Leave Contract)Location: Remote Position (applicants may reside in Toronto, Vancouver, or Montreal)Contract Duration: 12-months (approximately)Employment Type: Temporary/ContractDescriptionThis position is client-facing and plays a pivotal role in leading a team. The Account Director will motivate, lead and...

  • Director of Strategic Accounts

    5 days ago

    Vancouver, British Columbia, Canada Gatekeeper | part of Cinergy Group Full time

    Company Overview">We are Gatekeeper | part of Cinergy Group, a leading provider of Vendor & Contract Lifecycle Management (VCLM) and Third Party Risk Management (TPRM) solutions. Our innovative approach has enabled us to achieve significant, profitable growth year-over-year, with an impressive customer base that includes major brands like Ford, The...

  • SaaS Technical Support Leadership Role

    4 days ago

    Vancouver, British Columbia, Canada TEEMA Full time

    Job Title:Director, Client SupportOverview:The Director of Support Services is a critical leadership position within TEEMA, overseeing all aspects of our 24/7/365 Support Services team. As a highly visible role, you will drive excellence across our entire Support Services organization. This position requires exceptional leadership skills and technical...

  • Enterprise Solutions Specialist

    6 days ago

    Vancouver, British Columbia, Canada Kaliba Full time

    About KalibaWe are a contract management SaaS company that has experienced continued phases of growth. Our mission is to provide innovative solutions that drive business success for our clients. As an Enterprise Account Manager, you will play a critical role in helping us achieve this goal.The RoleIn this role, you will be responsible for managing a...

  • SaaS Sales Manager

    6 days ago

    Vancouver, British Columbia, Canada Zen Educate Full time

    Position: SaaS Sales Manager Location: Vancouver - hybrid with 2 days a week in office currently (subject to change); and, occasional travel to clients in the US  Type: Full-Time Salary: $90,000 - $120,000 About Us: At Zen Educate, we are transforming the education sector by providing innovative solutions that help schools operate more efficiently. Our...

  • Director of Product

    1 week ago

    Vancouver, British Columbia, Canada CyberQP Full time

    Director of ProductQuickpass Cybersecurity ("CyberQP") is a rapidly growing venture-backed Software as a Service (SAAS) provider of Helpdesk Security Automation and Privileged Access Management (PAM) solutions for the Managed IT Services (MSP) industry. MSPs in 13 countries depend on CyberQP to deliver its critical solutions. CyberQP offers two products: Q...

Account Director for SaaS Solution

1 month ago

Vancouver, British Columbia, Canada Gatekeeper | part of Cinergy Group Full time

Gatekeeper is a SaaS-based, next-generation Vendor & Contract Lifecycle Management (VCLM) & Third Party Risk Management (TPRM) Solution. We help our customers to restore visibility of their vendor contracts, take control of their vendor and contract processes and safeguard compliance of their third parties.

Gatekeeper has consistently achieved significant, profitable growth YoY, with our customer base including Ford, The Telegraph, Autotrader, SumUp, Crocs and Funding Circle.

Following private equity investment from Vista Equity Partners we are scaling rapidly.

Note: This is a fully remote position, open to applicants based in British Columbia.

Role Overview

As an Account Director at Gatekeeper, you will be the primary contact and owner of a portfolio of high-value existing accounts, responsible for retaining, growing, and expanding these relationships. This strategic role requires a customer-centric approach to strengthen relationships, drive renewals, identify upsell and cross-sell opportunities, and ensure our customers achieve maximum value from our solutions.

Key Responsibilities

1. Expansion & Growth: Identify opportunities for upselling and cross-selling additional Gatekeeper solutions by understanding customer needs and aligning our products to their business goals to help drive net revenue retention (NRR).

2. Account Retention: Build strong, long-lasting relationships with key stakeholders within your accounts, ensuring high customer satisfaction and loyalty to drive renewals to reduce logo churn.

3. Customer Success & Professional Services Collaboration: Partner with the Customer Success & Professional Services team to ensure smooth onboarding, product adoption, and continued engagement, maximising customer value and product utilisation.

4. Strategic Account Planning: Develop, collaborate on and execute customised account plans that align with customer goals and Gatekeeper's growth objectives.

5. Problem Solving: Act as a trusted advisor to customers, proactively identifying and addressing potential issues, providing solutions, and ensuring positive outcomes.

6. Domain & Product Expertise: Become a subject matter expert in Gatekeeper's product offerings and the broader domain of Vendor & Contract Lifecycle Management (VCLM). Leverage this expertise to guide customers in maximising the value of our solutions and to position yourself as a trusted consultant.

7. Data-Driven Insights: Use data and analytics to monitor account health, and customer usage to help identify growth opportunities. Regularly report on account performance and forecast renewal and expansion revenue.

8. Customer Advocacy: Serve as a voice of the customer within Gatekeeper, relaying product feedback to the product and development teams to help drive improvements that align with customer needs.

Requirements

1. Experience: 8+ years of experience in a customer-facing, account management, sales or customer success role within mid-market or enterprise SaaS, with a focus on retention, expansion, and account growth.

2. Customer-Centric Mindset: A deep understanding of customer needs and the ability to develop strategies that drive customer satisfaction, retention, and growth.

3. Relationship Management: Proven ability to build strong, trusted relationships with senior stakeholders in enterprise organisations.

4. Commercial Acumen: Strong ability to identify revenue growth opportunities within existing accounts and achieve upsell and cross-sell targets.

5. Analytical Skills: Comfortable using data and insights to make informed decisions and develop strategies for account growth and retention.

6. Strategic Thinking: Ability to create and execute account plans that align customer goals with Gatekeeper's offerings.

7. Adaptability: Thrives in a fast-paced, ever-evolving environment, with a high degree of ownership and autonomy.

What we offer

1. 100% remote working: no offices and no commute

2. Generous vacation package

3. Monthly Health & Wellbeing Perk

4. Learning & Development opportunities for lifelong learners

5. Technology: we provide everything you need to do your best work

6. Gatekeeper for Good: Match funding to support non-profit organisations in your local community

7. Gatekeeper retreats

We live by our company vision and values. If these ring true to you, then we'd like to talk to you.

Apply Today

If you're a customer-focused professional passionate about growing and retaining high-value accounts, we'd love to hear from you. Apply now to join Gatekeeper in our exciting journey of growth and innovation. Please note, this role is likely to involve some national and international travel.

#J-18808-Ljbffr