Senior Workforce Forecasting

A leading financial institution in Toronto is seeking a Senior Analyst for Workforce Management to develop strategic workforce plans and ensure service levels are met. The role involves creating schedules based on call forecasts, managing staffing resources, and providing analysis on performance metrics. Candidates should have over 5 years in contact centre...

A leading bank in Toronto is seeking a Senior Analyst, Workforce Management, to develop workforce plans and optimize scheduling for customer service teams. This role requires extensive experience in contact centre operations and workforce management tools. The ideal candidate will possess strong analytical and project management skills, with proficiency in...

A leading bank in Toronto is seeking a Senior Analyst, Workforce Management, to develop workforce plans and optimize scheduling for customer service teams. This role requires extensive experience in contact centre operations and workforce management tools. The ideal candidate will possess strong analytical and project management skills, with proficiency in...

Title: Senior Analyst Workforce Management Requisition ID: 246947 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. The Senior Analyst, Workforce Management at Scotiabank is a pivotal role that oversees a broad spectrum of workforce-related functions. This includes detailed planning and forecasting,...

Title: Senior Analyst Workforce Management Requisition ID: Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. The Senior Analyst, Workforce Management at Scotiabank is a pivotal role that oversees a broad spectrum of workforce-related functions. This includes detailed planning and forecasting, sophisticated...

Title: Senior Analyst Workforce Management Requisition ID: 246947 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. The Senior Analyst, Workforce Management at Scotiabank is a pivotal role that oversees a broad spectrum of workforce-related functions. This includes detailed planning and forecasting,...

Requisition ID: 246947Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.The Senior Analyst, Workforce Management at Scotiabank is a pivotal role that oversees a broad spectrum of workforce-related functions. This includes detailed planning and forecasting, sophisticated scheduling, dynamic real-time...

A leader in home services is seeking a Team Manager for Call Centre Workforce Management in Toronto. You will analyze trends, oversee forecasting, and manage workforce efficiency in a dynamic environment. Ideal candidates should have 3-5 years of experience in workforce management, leadership skills, and proficiency with WFM tools. This full-time role offers...

A leader in home services is seeking a Team Manager for Call Centre Workforce Management in Toronto. You will analyze trends, oversee forecasting, and manage workforce efficiency in a dynamic environment. Ideal candidates should have 3-5 years of experience in workforce management, leadership skills, and proficiency with WFM tools. This full-time role offers...

   Requisition ID: 246947Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. The Senior Analyst, Workforce Management at Scotiabank is a pivotal role that oversees a broad spectrum of workforce-related functions. This includes detailed planning and forecasting, sophisticated scheduling, dynamic real-time...