Site Reliability Engineer

1 week ago

Toronto, Ontario, Canada Themesoft Inc. Full time
Role: SRE - Monitoring Specialist

Location: Toronto(Onsite)

Job Summary:

We are looking for a Dynatrace Deployment Specialist to oversee the end-to-end implementation of Dynatrace on our server stack. This role requires a mix of technical expertise, financial domain knowledge and strategic thinking to ensure successful deployment, adoption, and optimization of the Dynatrace platform. The ideal candidate will collaborate with cross-functional teams to deliver a seamless rollout, enabling advanced monitoring, analytics, and alerting capabilities for our Application infrastructure.

Key Responsibilities:

1. Planning and Scope Assessment

- Evaluate the current IT environment and application stack to identify monitoring and observability needs.
- Define the scope of the deployment in alignment with organizational goals and technical requirements.
- Engage stakeholders to prioritize applications, services, and systems to be included in the deployment.

2. Deployment Strategy

- Develop a detailed deployment roadmap, considering technical dependencies, timelines, and resource availability.
- Ensure compatibility with the existing infrastructure and identify any gaps requiring resolution before deployment.

3. Phased Rollout

- Implement Dynatrace in a phased manner to minimize disruption, focusing on high-priority areas first.
- Test and validate functionality at each stage of the rollout to ensure alignment with performance objectives.
- Address issues promptly during the rollout to maintain project momentum.

4. Enabling Full Stack Monitoring

- Deploy and configure full-stack monitoring features, including infrastructure, applications, and user experience monitoring where needed.
- Ensure that all key performance indicators (KPIs) are tracked and that integrations with relevant tools and systems are in place.

5. Tool Adoption & Upskilling

- Provide training sessions and resources to IT teams to enhance understanding and usage of Dynatrace.
- Act as a subject matter expert, offering ongoing support and guidance for tool adoption.
- Develop documentation and best practices for future use and troubleshooting.

6. Analytics and Alerting

- Configure Dynatrace analytics to deliver actionable insights into system performance and health.
- Establish custom alerts to ensure timely responses to incidents and anomalies.
- Monitor and refine alerting thresholds to reduce noise and improve system reliability.

Qualifications:

- Proven experience in deploying Dynatrace or similar observability tools across complex IT environments.
- Strong understanding of server stacks, networking, databases, cloud services, and application architectures.
- Proficient in scripting and automation to streamline deployment and configuration processes.
- Strong problem-solving skills and the ability to address technical issues effectively.
- Excellent communication skills to collaborate with stakeholders and train end-users.

Preferred Skills:

- Certification in Dynatrace is preferred.
- Familiarity with DevOps tools and practices.
- Experience with ITIL processes for incident and problem management.

Regards

Praveen Kumar

Talent Acquisition Group – Strategic Recruitment Manager

praveen.r@themesoft.com

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