customer service supervisor
1 week ago
Overview
Languages
English
Education
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Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
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Education
Responsibilities
Tasks
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Co-ordinate activities with other work units or departments
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Establish work schedules and procedures
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Examine and verify the accuracy of work
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Conduct performance reviews
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Co-ordinate, assign and review work
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Supervise office and volunteer staff
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Oversee the preparation of reports
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Oversee development of communication strategies
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Evaluate work environments, programs and procedures to control, eliminate, and prevent disease or injury
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Manage contracts
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Establish and implement policies and procedures
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Work with minimal supervision
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Answer electronic enquiries
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Provide customer service
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Advise senior management
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Set up and maintain manual and computerized information filing systems
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Plan and organize daily operations
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Evaluate daily operations
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Coordinate the flow of information within the team
Experience and specialization
Computer and technology knowledge
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MS Excel
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MS PowerPoint
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MS Windows
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MS Word
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MS Outlook
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Google Docs
Area of work experience
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Reports and records
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Charts, tables, graphs and diagrams
Additional information
Work conditions and physical capabilities
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Attention to detail
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Fast-paced environment
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Tight deadlines
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Work under pressure
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Repetitive tasks
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Ability to work independently
Personal suitability
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Client focus
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Excellent oral communication
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Ability to multitask
Benefits
Other benefits
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Free parking available
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On-site daycare available
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