Montana's Front of House Supervisor

3 days ago
Edmonton, Canada Kibbi Full-time €42,000 - €62,000/year
Elevate guest experiences as a Front of House Supervisor at Montana's in Fort McMurray. Focus on guest satisfaction and team development while thriving in a vibrant atmosphere. As a key player in Montana’s restaurant leadership, you will oversee daily operations with a strong emphasis on financial and non-financial performance metrics. This position requires enhancing customer service, coaching your Q-Crew, and ensuring operational excellence. You'll play a pivotal role in maintaining standards that uphold the restaurant’s reputation for quality BBQ.

Key Responsibilities
• Improve guest satisfaction through proactive solutions
• Coach Q-Crew for consistent quality service
• Monitor key performance indicators daily
• Implement operational practices, including HACCP standards
• Ensure compliance with safety and alcohol service policies

Requirements:
• Previous experience in a hospitality setting
• Strong communication skills with guests and team
• Knowledge of Point of Sale systems
• Ability to work in a fast-paced environment
• Skills in mediation and team dynamics Drive exceptional guest experiences at Montana's and take your hospitality career to the next level

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