Group Disability Claims Supervisor
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Key Responsibilities
- Lead, coach, and mentor Claims Examiners managing STD and LTD claims
- Oversee fair, timely adjudication of complex disability claims
- Review files and guide medical, vocational, and contractual decisions
- Monitor audits, productivity, KPIs, quality, accuracy, and turnaround times
- Support compliance, corrective actions, and process improvements
Requirements:
- Medical Terminology certificate is required
- Health Sciences, Disability Management, or Kinesiology certificate preferred
- One to three years leadership experience with coaching and performance management
- Professional business letter writing and fluent English communication
- Disability assessment, vocational rehabilitation, and rehabilitation program knowledge Apply disability management, claims adjudication, and people leadership expertise as First Canadian’s Sherwood Park supervisor.
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