Transit Operator

Select how often (in days) to receive an alert: Requisition ID: 4616 Affiliation: CUPE Transit Position Type: Temporary Full Time Fixed Term Duration:Anticipated to end June 27, 2027 Number of Openings: 1 Bi-weekly

Working Hours
80 hours bi-weekly Shift/Work Schedule:5/2 Department/ Branch: Public Works, Transportation Services Job

Location:
Fort McMurray Transit Rate: $45.07 COLA: Bi-Weekly
- $480 **This position has a training rate during the training period for two weeks. The training rate is $18.00. We strive to make our hiring process accessible to all candidates. If you require accommodation for the interview or any other part of the application process, please let us know. ABOUT THE DEPARTMENT: The Regional Municipality of Wood Buffalo (RMWB) is looking for passionate, skilled and forward-thinking individuals to join our Public Works Department — a team that keeps our region running smoothly every day. From road maintenance and fleet management to park enhancements and snow clearing, our Public Works team plays a critical role in daily life across the region. We’re seeking a hands‑on professional who is committed to public service, enjoys meaningful work and excels in fast‑paced environments. If you take pride in seeing your work in action and want to contribute to a team that powers the municipality—this is your place. GENERAL DESCRIPTION: The Transit Operator is responsible for the safe operation of conventional and specialized/on‑demand vehicles in accordance with both established and dynamic routes and schedules, sometimes under difficult circumstances. They will meet a variety of passengers from various social, economic, and cultural backgrounds, as well as physical abilities. Transit Operators must be able to communicate effectively with all passengers and respond appropriately. The Transit Operator must constantly monitor the conditions in and around their bus and exercise a great deal of tact and diplomacy. The incumbent will deal with heavy traffic and congested streets, while monitoring fare collection, issuing transfers, and providing general transit information. Transit Operators must be alert and manage their personal well‑being as they can drive long hours with minimal breaks. Transit Operators may be required to participate in emergency management operations as part of the Municipality’s emergency response plan.

RESPONSIBILITIES:
- Report to dispatch or designated start location; review notices and confirm schedule, routing, and detours, including last‑minute changes.
- Perform and document pre‑trip vehicle inspections.
- Operate transit vehicles in accordance with schedules, traffic laws, defensive driving practices, and transit policies.
- Navigate both fixed and dynamic routes/schedules using the mobile data terminal, maintaining on‑time performance and ensuring passenger comfort.
- Greet passengers courteously and assist with boarding, exiting, and personal items (up to 50 lbs.).
- Support individuals with disabilities, including the use of ramps, lifts, and wheelchair securement devices.
- Monitor fare collection, issue transfers, and explain fare requirements or transit policies when needed.
- Maintain awareness of vehicle conditions, traffic, and passenger activity.
- Respond to onboard incidents, medical emergencies, or accidents, and communicate with dispatch as required.
- Complete all incident, accident, and safety‑related reports accurately and promptly.
- Provide transit information, respond to passenger inquiries or complaints, and inform about onboard rules when necessary.
- Use two‑way radio to maintain communication with dispatch and relay updates or concerns.
- Conduct post‑operation tasks, including post‑trip inspections, securing lost and found items and reporting safety or routing issues.
- Adapt to changes in routes or schedules on short notice.
- Perform additional duties as assigned in support of daily transit operations or municipal emergency response efforts. QUALIFICATIONS KNOWLEDGE, SKILLS, AND ABILITIES:
- Skilled in the safe operation of vehicles on public roadways, in a variety of weather and traffic conditions.
- Ability to deal courteously and effectively with a diverse range of people, using judgement, tact, and customer service skills.
- Communicates respectfully and can clarify and convey information in a clear and concise manner, including completing written reports.
- Ability to work under minimal supervision, demonstrating responsibility and reliability.
- Ability to adapt quickly to change.
- Strong verbal and written communication skills.
- Actively seeks to understand information communicated by listening and asking for clarification when needed.
- Maintain professionalism and a positive outlook during periods of stress.
- Strong problem‑solving skills. EDUCATION AND

EXPERIENCE:
- High School Diploma or GED equivalent is required.
- Three (3) years of experience working in a service occupation dealing dir