Content Developer, Technical Training
2 weeks ago
Date: Mar 14, 2025
Location: Lively, ON, CA, P3Y 1L7
Onsite or Remote: Onsite Position
Komatsu is an indispensable partner to the construction, mining, industrial, and forestry industries that maximizes value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance.
Join Our Team as a Content Developer, Technical Training
Location: Sudbury, ON
Business Unit: Underground Hard Rock Mining
Reports to: Technical Training Supervisor
Department: Aftermarket – Technical Training
Are you passionate about developing and optimizing technical training programs for mobile mining equipment? Do you have extensive experience in technical content development and training? If so, we have an exciting opportunity for you As a Content Developer, Technical Training, you will work as part of a multi-functional aftermarket team to create and enhance maintenance, troubleshooting, and product technical training programs.
Key Job Responsibilities
- Technology Optimization: Research and develop technology optimization to enhance our training offering and customer experience.
- Training Program Development: Develop general mechanical maintenance and troubleshooting training programs to support the learning and development of Komatsu service representatives around the world.
- Product-Specific Training: Develop equipment technical product and operator training programs related to underground loaders, trucks, drills, and bolters.
- Information Gathering: Obtain information needed to prepare training programs and materials by working with subject matter experts.
- Cross-Functional Collaboration: Work cross-functionally to create technical operations, safety, installation, and maintenance documentation.
- New Product Launches: Develop training in time for new product launches.
- Training Content Development: Develop technical training program content, guides, evaluations for various delivery methods.
- Training Evaluation: Develop criteria for evaluating the effectiveness of training activities.
- Health and Safety Compliance: Ensure training is in line with relevant health and safety legislation and regulations.
- Quality Standards: Ensure training meets Komatsu quality standards.
- Training Documentation: Maintain proper training documentation databases for all training participants.
- Training Updates: Evaluate and implement training updates and new technologies.
- Field Support: May be required to travel to customer sites to learn about product systems.
Qualifications/Requirements
- Bachelor's degree in Engineering or mechanical tradesperson.
- 5+ years of experience in technical training content development or similar.
- Experience facilitating training on technical equipment is an asset.
- Strong understanding of maintenance and troubleshooting processes for mining or heavy equipment.
- Knowledge of instructional design with exposure to technical modularized learning experiences.
- Proficiency in designing and creating training programs and materials.
- Ability to read, interpret, and explain mechanical drawings and schematics.
- Proficiency in using software such as Adobe Photoshop, Illustrator, and Microsoft Office Suite.
- Excellent writing, communication, and interpersonal skills.
- Ability to communicate technical information to both technical and non-technical audiences.
Additional Information
Komatsu is committed to diversity and inclusion in support of growing a global team. We believe a diverse workforce strongly contributes to our business growth and product innovation.
Komatsu is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, marital status, family status, or disability.
While we appreciate all applicant submissions, only those considered to be most qualified will be contacted for further assessment.
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