CSR Key User Specialist
2 weeks ago
CSR Key User Specialist page is loaded## CSR Key User Specialistlocations: Oakvilletime type: Full timeposted on: Posted Todayjob requisition id: R00035753We are seeking a detail-oriented and proactive CSR Key User Specialist to support our Customer Care (CC) Order Processing operations. This role acts as a bridge between the customer service team and system/process improvements, ensuring seamless order management and compliance with company standards. The ideal candidate will have strong experience in customer service, SAP order processing, and a passion for driving process excellence.**Key Responsibilities:*** Serve as the key user and subject matter expert for CC Order Processing systems and tools (e.g., SAP).* Provide day-to-day operational support to the customer service team, troubleshooting system or process issues.* Coordinate with IT, management and process improvement teams to test and implement system changes or upgrades.* Train and support end users on system processes, best practices, and new functionalities* Monitor order processing workflows to ensure accuracy, efficiency, and timely fulfillment.* Collaborate cross-functionally with service and Sales teams to resolve order-related issues.* Assist in standardizing and documenting order management processes.* Support data integrity efforts, including data entry validation and reporting.* Participate in global and regional projects as required.* **Travel to the United States will be required** for training, collaboration, and project work**Qualifications:*** Proven experience in customer service and/or order management, preferably in a B2B environment* Strong understanding of SAP or similar ERP systems, especially in order processing modules* Experience as a key user or in a systems/process support capacity is highly desirable.* Excellent communication and interpersonal skills.* Detail-oriented with strong analytical and problem-solving skills.* Ability to work independently and manage multiple priorities.* Comfortable with occasional international travel, particularly to the United States.If you’re passionate about customer excellence, process improvement, and being part of a collaborative global team, we’d love to hear from you.[](blob:https://trumpf.wd3.myworkdayjobs.com/daabc1b8-56d4-47a3-b0b9-cfd42ba1bdb5)0:00 / 1:24
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CSR Key User Specialist
3 weeks ago
Oakville, Canada 231 TUS - TRUMPF, Inc. Full timeCSR Key User Specialist page is loaded## CSR Key User Specialistlocations: Oakvilletime type: Full timeposted on: Posted Todayjob requisition id: R00035753We are seeking a detail-oriented and proactive CSR Key User Specialist to support our Customer Care (CC) Order Processing operations. This role acts as a bridge between the customer service team...
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CSR Key User Specialist
3 weeks ago
Oakville, Canada 231 TUS - TRUMPF, Inc. Full timeCSR Key User Specialist page is loaded## CSR Key User Specialistlocations: Oakvilletime type: Full timeposted on: Posted Todayjob requisition id: R00035753We are seeking a detail-oriented and proactive CSR Key User Specialist to support our Customer Care (CC) Order Processing operations. This role acts as a bridge between the customer service team...
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CSR Key User Specialist
3 weeks ago
Oakville, Canada TRUMPF North America Full timeJoin the team as a CSR Key User Specialist at TRUMPF North America. As a family‑run, high‑tech company with nearly 19,000 employees worldwide, we value collaboration, trust, and bold innovation. This role supports Customer Care (CC) Order Processing by bridging customer service and system/process improvements, ensuring seamless order management and...
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CSR Key User Specialist
2 weeks ago
Oakville, Canada TRUMPF North America Full timeJoin the team as a CSR Key User Specialist at TRUMPF North America. As a family‑run, high‑tech company with nearly 19,000 employees worldwide, we value collaboration, trust, and bold innovation. This role supports Customer Care (CC) Order Processing by bridging customer service and system/process improvements, ensuring seamless order management and...
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CSR Key User Specialist
3 weeks ago
Oakville, Canada TRUMPF Full timeAs a family-run, high-tech company with nearly 19,000 employees at 71 locations worldwide, we are looking for forward thinkers with unconventional ideas and drive to join our team. Our company culture, which values collaboration and mutual trust, creates the ideal framework for boldly trying new things and questioning the status quo. Our technologies inspire...
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CSR Key User Specialist
3 weeks ago
Oakville, Canada TRUMPF Full timeAs a family-run, high-tech company with nearly 19,000 employees at 71 locations worldwide, we are looking for forward thinkers with unconventional ideas and drive to join our team. Our company culture, which values collaboration and mutual trust, creates the ideal framework for boldly trying new things and questioning the status quo. Our technologies inspire...
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CSR Key User Specialist
2 weeks ago
Oakville, Ontario, Canada TRUMPF North America Full time $60,000 - $100,000 per yearAs a family-run, high-tech company with nearly 19,000 employees at 71 locations worldwide, we are looking for forward thinkers with unconventional ideas and drive to join our team. Our company culture, which values collaboration and mutual trust, creates the ideal framework for boldly trying new things and questioning the status quo. Our technologies inspire...
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Oakville, Canada Ai Insurance Organization Inc. Full timeInsurance Broker | Legal Expense Insurance SpecialistJoin to apply for the Insurance Broker | Legal Expense Insurance Specialist role at Ai Insurance Organization Inc.Insurance Broker | Legal Expense Insurance Specialist1 month ago Be among the first 25 applicantsJoin to apply for the Insurance Broker | Legal Expense Insurance Specialist role at Ai Insurance...
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Senior Contracts Specialist
4 weeks ago
Oakville, Canada Baffinland Full timeMission for this Position About Us At Baffinland, we work and live beyond the Arctic Circle, mining iron ore at our Mary River Property, located in the Qikiqtani Region of Nunavut on Baffin Island; one of the world’s most captivating and seldom seen destinations. We are a unique company with a strong management who have amassed specialty experience on...
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Surety Customer Service Representative
1 week ago
Oakville, Canada Ai Insurance Organization Inc. Full time**Job description** **Ai Insurance Organization** Ai Insurance Organization is an award-winning insurance brokerage located in Oakville, Ontario. Our purpose is to meet the evolving needs of all our stakeholders (clients, teammates, insurance partners, suppliers, communities, and society as a whole) and create superior value by disrupting and creating new...
