Senior Project Analyst

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The Enterprise Project Management Office (EPMO) is currently seeking a Senior Project Analyst for a full-time, contract (12 months) position.

The Senior Project Analyst will report directly to the Sr. Portfolio Manager, Health Information Systems and to project sponsors for project deliverables. The Senior Project Analyst will act as a project resource on assigned projects focusing on providing a significant portion of the hands-on coordination, planning, and execution of work packages that is needed as part of a project's execution. The Senior Project Analyst is expected to execute their work packages through experienced/advanced support towards the following activities: project definition, requirements gathering, business process definition, stakeholder engagement, testing, training, communications, support, and project management documentation. This role may also be assigned project administrative tasks.

The Senior Project Analyst's primary initial assignments will be on health information systems-related and corporate projects. The Senior Project Analyst will also work on enhancing existing modules within CAMH's electronic medical record system (I-CARE) and on implementing projects aimed at various corporate priorities.

Key Accountabilities:

- Adhere to a project management methodology and reporting aligned with the EPMO.
- Execute project work streams as assigned by the Project Manager or Supervisor.
- Under direction of the Project Manager or Supervisor, hold accountability for lower complexity projects (e.g. projects that are generally contained to one business unit, no staffing impact).
- Conduct project tasks as assigned.

Responsibilities:

- Under the direction of the Project Manager or Supervisor, coordination and development of project planning activities such as:

- Development of project plans, implementation plans, and critical paths.
- Development of the change management strategy.
- Development of the gap analysis strategy.
- Development of the requirements gathering approach and plan.
- Development of the testing or PDSA plan.
- Development of the training and support plan.
- Development of a sustainability, evaluation, and spread plan.

- Utilize various methodologies to analyze problems and provide solutions to a variety of problems that are encountered in the project.
- Conduct requirements gathering via industry-standard analysis techniques.
- Participate/facilitate stakeholder engagement activities such as interviews, workshops, meetings, and/or training.
- Analyze and synthesize stakeholder requirements into actionable items.
- Coordinate and carry out workflow and process redesign activities.
- Coordinate and carry out testing activities.
- Identify, document, mitigate, and resolve potential project risks and issues of importance; escalate to the Project Manager or Supervisor where appropriate.
- Develop project education materials and provide implementation training and support.
- Review, develop, and/or deliver reports, updates, communications, and presentations in written, verbal, or graphical form.
- Assist in the development and execution of project evaluation activities.
- Together with the Project Manager or Supervisor facilitate internal project team meetings including development of agenda, leading meeting, ensuring follow-up of action items identified.
- Implement project lifecycle process improvements when they add value for the specific project.
- Facilitation and support for implementing PDSA cycles, process mapping, and development of implementation plans, critical paths, and initiative documentation including lessons learned documents.
- Conduct project administrative tasks such as minutes, documentation gathering, reports, summary of action items, etc.

The successful candidate will support a healthy workplace that embraces diversity and complies with all applicable and regulatory requirements.

All skills listed below are required unless otherwise stated as preferred:

- A university degree in health research, health evaluation, health administration, health informatics, information management, or equivalent experience.
- 2-5 years of progressive project analysis/management knowledge and experience supporting healthcare, research, or process/quality improvement projects.
- Quantitative and qualitative analysis and reporting experience.
- Advanced proficiency in Microsoft Office including Word, Excel, PowerPoint.
- Analytical problem-solving ability.
- Able to prioritize and manage competing deadlines.
- Attention to detail, and the ability to translate stakeholder needs into proposed solutions for review.
- Demonstrated ability to work independently in a self-directed manner with minimal supervision.
- Strong interpersonal and organizational skills.
- Excellent oral and written communication skills (e.g. gathering requirements, presentations, report writing).
- Strong organization skills; able to receive tasks from supervisor and formulate logical sequence of activities to achieve the task.
- Experience in a healthcare environment.
- Experience working with diverse clients and stakeholders.
- Formal project management education or Project Management Professional Certification (preferred).
- MS Visio experience (preferred).
- Experience supporting corporate-wide strategic initiatives in health care organizations (preferred).
- Bilingualism (French/English) and/or proficiency in a second language (an asset).

CAMH is a fully affiliated teaching hospital and research institute of the University of Toronto. As a CAMH employee, you will contribute to our mission by supporting teaching, research, and clinical care across the hospital.

CAMH is dedicated to equity, diversity, and inclusion. Our commitment is to foster a workplace, teaching, and learning environment that is inclusive, respectful, and free from discrimination or harassment.

CAMH strongly encourages applications from candidates who reflect the diversity of the communities we serve, including First Nations, Métis, and Inuit Peoples; Black and other racialized communities; LGBTQ2S+ communities; women; and people with disabilities, including those with lived experience of mental health and substance use challenges.

We welcome applicants from all backgrounds. Thank you to all who apply; however, only those selected for an interview will be contacted. If you require accommodations during the application or recruitment process, please let us know.

CAMH is committed to creating an equitable and inclusive workplace that is free from any form of discrimination and harassment. We actively encourage individuals from equity-deserving communities, including First Nations, Métis and Inuit, racialized communities, LGBTQ2S+ communities, women, and people with disabilities (including those who have experienced mental health and substance use challenges) to apply for our available positions. We appreciate the interest of all applicants and wish to ensure that all candidates have an equitable opportunity. If you require any accommodations during the interview process, please inform us.

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