Feuille Luxury FT Sales Associate
4 weeks ago
About Feuille Luxury
Founded in 2007, Feuille Luxury is Vancouver’s premier multibrand boutique for high-end streetwear and designer fashion. Our buyers travel the globe to discover forward-thinking labels—Rick Owens, Maison Margiela, Acne Studios, Enfants Riche Déprimés and more—curating a selection that keeps style-savvy clients coming back. In our light-filled downtown showroom, we deliver an approachable, service-driven experience that blends street culture with modern luxury.
The Role
We’re looking for an energetic, outgoing Full-Time Sales Associate who lives and breathes fashion, builds genuine relationships with ease, and thrives in a fast-paced boutique. You’ll be the first hello, the honest stylist, and the trusted follow-up after every purchase—ensuring every client feels seen, inspired, and excited to return.
Key Responsibilities
- Engage every client proactively—start conversations, learn their style goals, and create a welcoming atmosphere that sparks long-term loyalty
- Consistently meet or exceed personal and store sales targets
- Capture contact details and preferences at checkout
- Send personalized follow-ups within 24 hours of each sale to thank clients and ensure satisfaction
- Proactively reach out with new arrivals, sizing updates, and invite-only events using email, text, or WeChat
- Maintain impeccable product knowledge across all brands and latest drops
- Execute daily visual-merchandising standards and keep the floor presentation sharp
- Process sales, exchanges, and special orders accurately through our POS
- Assist with stock intake, tagging, transfers, and regular inventory counts
- Support in-store events, launches, and after-hours appointments
- Uphold loss-prevention, health, and safety procedures
- Assist with online fulfilment
What You’ll Bring
- At least one year of retail sales experience (luxury or contemporary fashion preferred)
- Genuine passion for design, streetwear, and emerging labels
- Natural charisma and confidence approaching clients—never shy about starting the conversation
- Demonstrated success in clienteling or building a personal book of business
- Strong communication in English; additional languages (Mandarin, Japanese, Spanish) are assets
- Comfort with technology—POS, Excel/Google Sheets, messaging apps, and basic CRM platforms
- Ability to work 40 hours per week, including one weekend day and key shopping periods
- A collaborative attitude, flexible mindset, and sense of humour
What We Offer
- Competitive hourly wage + individual commission
- Employee discount
- Paid training, brand education sessions, and growth paths into senior sales or buying
- A tight-knit team where your ideas are heard and your personal style is celebrated
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