Senior Merchandising Manager

Senior Merchandising Manager - Accessories & Footwear, Canada

Build and execute the end-to-end merchandising strategy for Handbags and Footwear in Canada

Location: Toronto

Compensation: $130,000 - 140,000 CAD / year

Job Tags: Operations

About The Role

Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainably. We believe everyone deserves exceptional craftsmanship and timeless design without the traditional markups. Quince is a direct-to-consumer (DTC) model that cuts out middlemen and leverages just-in-time manufacturing to minimize waste and maximize value.

Quince is a tech company disrupting the retail industry by putting AI, analytics and automation at the center of everything we do. Our unwavering commitment to excellence and company values guide our teams and actions:

- Customer First: We prioritize customer satisfaction in every decision.

- High Quality: True quality means premium materials and rigorous production standards you can feel good about.

- Essential Design: We focus on timeless, functional essentials instead of chasing trends.

- Always a Better Deal: Innovation and transparency ensure value for both customers and partners.

- Social & Environmental Responsibility: We commit to sustainable materials, ethical production, and fair wages.

Quince partners with world-class manufacturers across the globe and serves millions of customers. With strong investor backing and a focus on sustainable growth, we are a company that is rapidly scaling while maintaining a commitment to quality, simplicity, and radical price transparency.

At Quince, you will be part of a high-performing team that is redefining what quality, value, and sustainability mean in modern retail. We are a destination for builders, innovators, and operators to come together and challenge the status quo. Our collective ambition is bold. We are creating an entirely new category and customer experience – one that democratizes luxury and provides high quality products at radically low prices. That mission demands a world-class team committed to excellence.

If you are motivated by impact, growth, and purpose, you will find a strong sense of belonging at Quince.

The Role

Senior Merchandising Manager, Accessories & Footwear (Canada)

We are seeking a Senior Merchandising Manager, Accessories & Footwear (Canada) to join our growing team. This role owns the end-to-end merchandising strategy for Handbags, Footwear, and Accessories, with full accountability for assortment, launches, revenue, margins, and long-term category growth. In this role, you will play a critical part in scaling Quince's value proposition in Canada by building a compelling, high-quality assortment that delights customers while delivering strong business results.

Responsibilities

- Own all end-to-end merchandising for Handbags and Footwear in Canada, including category strategy, assortment, launches, and performance.

- Category-expert, sets long-term strategy with support; may build department from the ground up, with oversight.

- Partner with Marketing to develop and lead the go-to-market strategy and execution for Handbags, Footwear, and Accessories in Canada

- Partner with Supply Chain and Sourcing to maximize margin for category in Canada

- Analyze data to drive decision-making, including sales velocity, margin, return rate, etc.

- Collaborate with key cross-functional partners, particularly Design, Creative, Planning, and Marketing, to ensure we are development products that meet our brand/style requirements, we are maintaining in-stock position, and are driving traffic to key products

- Leveraging data for ratings, reviews, and return rates, participate and spearhead quality improvements for any products in assortment with improvement opportunities

- Assist in onboarding additional best-in-class vendors to the Quince model to expand sourcebase

- Continuously identify whitespace in the assortment and refine product roadmap based on new information and learnings

- Build site merchandising strategy, including PDP improvements roadmap and top nav and filter optimizations

Qualifications

- Role is based in Toronto, with 4 days per week (Monday-Thursday) in office requirement.

- 8-10 years of retail merchandising experience in Handbags and Footwear categories, with demonstrated ownership of category performance.

- E-commerce experience and/or DTC experience preferred

- Proven track record of progressing within an organization and demonstrating continuous growth in roles and responsibilities

- Product obsessed with experience in leveraging data tools and external sources

- Critical eye to anticipate customer needs (both the 'science' and 'art' of retail merchandising)

- Highly organized, detail-oriented, and execution-focused, with a demonstrated ability for building scalable processes and driving cross-functional alignment

- Continuous learner and highly curious; always open to considering new perspectives; proactive when changing course and facing added challenges

- Excellent written and verbal communication, presentation, and interpersonal skills

- Motivated by working in a fast-paced collaborative environment, where flexibility to stretch into or out of functional comfort zones is crucial for team success

- Bachelor's Degree, preferred

Pay Range: $130,000 - $140,000

All posted ranges are reflective of base salary and may vary depending upon experience level and location. Bonus and equity may also be provided for eligible roles.

Why Quince?

Joining Quince means being part of a mission-driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike.

Equal Opportunity & Hiring Integrity

Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, and local laws.

Quince is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to complete your application or to perform the essential functions of a role at Quince, please let us know by completing this accommodation form.

Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws.

Security Advisory: Beware of Frauds

At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.

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