Senior Network Automation Engineer

2 weeks ago


Toronto, Ontario, Canada NetBrain Full time
What We Need

NetBrain is looking for an enthusiastic, relationship-minded and technically savvy individual to join us as a Network Automation Services Engineer on our Customer Journey Team. We need someone who is ready to help our customers transform their organizations by creating a culture of no-code automation innovation.

The Impact You'll Make

As a Network Automation Consultant with NetBrain, you will be the driving force behind adoption of our no-code automation platform within our client accounts. You will work cross-functionally within the customer organization developing relationships with engineers from L1 NOC Engineers to Senior Directors and everyone in between. You'll adapt corporate strategy, design automation architecture, and lead/enable ongoing automation development efforts while utilizing your excellent communication skills to provide leadership, training, and guidance to clients and engineers. Your consultative approach will help you evaluate client requirements, propose solutions, and accelerate automation objectives. You'll also collaborate with NetBrain sales account executives, customer success managers, NetBrain Automation Architects, and Technical Support.

What You'll Do

- Contribute to the evolution of how Network Operations can be automated and transformed for global Enterprises and MSPs
- Lead customers in the identification of high impact automation targets for their Network Operations through analysis of ITSM data
- Analyze customer's network technologies, existing playbooks and design documents to create automation solutions
- Train and develop customer engineers with automation knowledge to continue to automate on the NetBrain platform
- Architect and create automation for critical network operations tasks through NetBrain's automation capabilities (Runbook, Qapp, Dataview, integrations etc.)
- Engage with existing vendor partnerships, research public domain knowledge to create automation content
- Additional responsibilities as assigned.

Who You Are

- You have a degree in a technical subject (STEM) or equivalent work experience preferably in a partner/post-sales services or consultant role
- Experience collaborating with internal or external clients to translate business requirements into technical requirements
- You are knowledgeable of and experienced with networking fundamentals
- You have the ability to work both independently and as part of a team with little supervision and guidance.
- Strong oral, written, and presentation skills

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