Event Supervisor, FT/PT

2 days ago

Ottawa, Canada COMPASS GROUP CANADA Full time

Working Title: Event Supervisor, FT/PT
Employment Status: Full-Time and Part-Time
Starting Hourly Rate: $21.75 per hour
Address: 1015 Bank Street Ottawa ON K1S3W7
New Hire Schedule: Varies, Days/Afternoons/Nights/Weekends

ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group Canada operating in the business & industry sector. Along with providing IFM services to the Canadian Headquarters of several multi-national businesses, ESFM’s list of clients include household names in the Telecommunications, Entertainment, Pharmaceutical, Gas & Oil, Food Processing and Automotive markets.

ESFM self-performs 80% of all IFM solutions provided to clients. This model creates a consistent hospitality experience for our clients, resulting in higher engagement and productivity from their employees.

Job Summary

Performs administrative tasks, trains team members and oversees overall training activities for custodial associates. Acts as a resource for others due to knowledge of cleaning methods, materials and heavy commercial cleaning equipment.

Essential Duties and Responsibilities:

- Update and provide training on use of janitorial equipment, PPE and chemical usage/safety.

- Conduct classroom and hands-on training on customer service, safety, compliance and company policies.

- Assign daily tasks and responsibilities to employees.

- Conduct one-on-one training as needed.

- Copy training material and revise material as needed; conduct administrative tasks as requested.

- Provide feedback on new associates during orientation period; review trainee records to ensure successful compliance.

- Provide recommendations to training coordinator for disciplinary action as appropriate.

- Perform reviews, i.e., monthly safety performance review, in order to ensure compliance with OSHA, Risk Management and other applicable company/federal/provincial/local requirements and policies.

- Perform walk-through building inspections as required.

Qualifications:

- 1+ years Custodial/Janitorial Supervision experience.

- Strong customer service and relationship building skills.

- The ability to make clear quality decisions quickly, under pressure in emergency situations is essential.

- Strong commitment to high level service and quality standards.

- Proficient written and verbal communication skills.

- Demonstrated ability to coach, motivate, develop and lead a team.

- Ability to plan, organize, direct and delegate.

- Ability to work well under pressure and meet deadlines.

- Strong sense of urgency; self-directed.

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact PeopleHub@compass-canada.com for further information.

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