Automotive Store Manager

5 days ago

Calgary, Alberta, Canada Midas ROUF Full time
Benefits:

- Bonus based on performance
- Company car
- Company parties
- Competitive salary
- Employee discounts
- Free uniforms
- Health insurance
- Paid time off
- Signing bonus

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through years of automotive repair experience.

Store Manager Roles Overview:

The Midas Store Manager is responsible for business operations and store performance (safety, efficiencies, and profit/loss accountability). He or she promotes customer satisfaction and retention and growth of existing and new business. In addition, the Store Manager owns overall operations in terms of cost control, inventory management, environmental compliance, and most importantly, safety. He or she provides strong and consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture.

Responsibilities

As a Midas Store Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

- Deliver exceptional customer service while listening and consulting customers
- Following up with customers, services requested, estimated completion times etc.
- Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
- Deliver and discuss pricing estimates with customers as well as promote shop service specials
- Lead, manage, and train team while keeping in tune with our companies' vision, purpose, core values, and employee creed.
- Oversee all sales, accounting and clerical functions from Service Advisors or Assistant Store Manager
- Oversee technicians' inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
- Maintain inventory counts and competitively manage procurement among supplier
- Responsible and accountable for any inventory losses, warranty losses, property damage and theft.
- Overall cleanliness and organization of the facility, including environmental and OH&S compliance
- Employee's payroll; record-keeping of hours and scheduling. Ensuring store is open as per the broadcasted hours
- Updating and submitting daily, weekly, monthly and yearly sales reports to Corporate
- Stay on top of all Midas promotional offers and leverage to drive sales growth

Qualifications

- A minimum of 10 years of store or service manager experience.
- Excellent automotive knowledge
- Must have interprovincial automotive red seal license
- Excellent customer service disposition
- Must be flexible working in the shop to grow business sales and execution
- Excellent communication skills
- Strong computer and Internet skills. Knowledge of Stocktrac POS software will be an asset
- Leadership ability
- Team-building skills
- Ability to work a flexible retail schedule including weekend evenings etc.
- Valid driver's license

Key performance indicator for a seasoned manager includes with an entrepreneurial spirit who will assume responsibility for operations, financial performance, morale, and growth initiatives. The ideal candidate for this position has a University/College degree or some mechanical / automotive coursework (preferred) or Red Seal Mechanic License, three years of experience in the automotive repair business, supervisory/management/mentor experience, a continuous improvement background, and exceptional interpersonal skills.

Compensation

- It will be based on skills and experiences.
- Compensation includes basic salary, bi-weekly sales bonus, and yearly discretionary bonus. Calculations of bonus will include profit margin, sales growth, and total bi-weekly sales.
- Benefits after 6 months of the probationary period
- Vacation based on experience

With appropriate leadership skills, this role will develop into a General Manager role.

Please do not approach any Midas Store. Only online applicants will be considered.

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