Race Day Control Specialist ➔ Etobicoke, Ontario | Part time

With almost 150 years of proud horseracing history, Woodbine Entertainment Group is the founding pioneer and largest operator of professional horseracing in Canada.

Building on our rich past, we are surging ahead to the future with an energized, new vision. Today we deliver the most thrilling and highest quality racing, dining and entertainment experiences to our visitors. In doing so, we remain a world-leader in horse-racing — and also among the most exciting and diverse entertainment facilities on the globe.

JOB SUMMARY

This person’s primary responsibility is to oversee the stop betting & officialling of all races in Ontario, BC and Japan as well as providing administrative duties and support to the Manager.

KEY ACCOUNTABILTIES

Overseeing stop betting, officialling races to all Ontario, BC and Japan tracks

Generating and creating all racing information for all tracks we host and simulcast

Generating & distributing handle reports for all Ontario tracks and for Home Market wagering

Administrative duties such as creating cheques and triaging customer calls to the proper channels

Ensuring strict compliance with Canadian Pari-Mutuel Agency and Ontario Racing Commission rules and regulations and any departmental operational policies developed by Woodbine Entertainment Group that pertain to the stop betting and officialling of races.

There will be times the role will require the employee to contact other race tracks, customers to obtain information or to assist with a question or problem.

They are the frontline in answering calls from the public or from other internal departments or external vendors. They can assist in answering, but need to know when to escalate calls to the Assistant Manager or Manager.

Communicate with 3rd party vendors like ATG (Sweden) and TabCorp (Australia) and notify them of post times and official results.

QUALIFICATIONS

Basic knowledge of AGCO, ORC and WEG rules and regulations

Basic knowledge of pari mutuel wagering

Demonstrated organizational and time management skills with the ability to solve problems in a high paced environment

Self-motivated and able to work on projects independently

Ability to think bold

General interpersonal, communication and organizational skills

Adaptable with the ability to multi-task in a fast paced environment

Ability to support in the decision making and problem solving process, while considering several variables and outcomes

Post secondary education and/or the equivalent in education and experience

Minimum 3 years of experience in a pari-mutuel wagering environment dealing with systems issues, or experience in a similar fast paced environment.

There is a decent amount of lifestyle disruption as there are shifts that require an employe to work until 2-3:30 AM. The same people can also be called upon to work a morning shift starting at 10 AM.

Diversity, Equity, Inclusion and Belonging

Be Yourself.

We believe differences should be valued and celebrated. By building diverse and inclusive teams, we strive to provide a more authentic and empowering work experience that unlocks the potential of our people. Regardless of race, religion, colour, national origin, sex, gender, expression, sexual orientation, age, marital status, veteran status, or disability status, we believe everyone has the right to express their ideas, ambitions, and pursue their goals with confidence and integrity. Diversity breeds innovation. We want people to think differently. Our commitment is to build a culture that welcomes everyone and leverages their unique perspectives to be a great entertainment company that shares the thrill of horseracing experiences with the world.

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