Property Claim Manager, Examining

3 weeks ago

Toronto, Canada Chubb Ltd. Full time

Chubb is world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

Key Objective:

Reporting to the VP, First Party Claims Manager, this role is responsible for providing leadership and technical oversight of a high performing team of Commercial and Personal Line Claim Examiners. The successful candidate will be responsible for the team’s delivery of best in class service and a high degree of technical acumen on behalf our clients and business partners.

Major Responsibilities:

The candidate must be both service-oriented and results-driven, possessing excellent leadership, technical and organizational skills

Ability to oversee and drive team actions to recognize exposure, complete thorough investigations, confirm coverage and ultimately resolve claims within company best practices

Highly proficient in performance management, training and staff development

Candidate must be able to make timely and independent decisions within company best practices

Must be an articulate communicator who is interested in helping others achieve corporate and personal objectives

Strong knowledge of companies systems, procedures, claims handling philosophy and claims handling requirements are necessary

Ability to manage business relationships with internal and external customers, as well as investigate and resolve disputes in a fair and equitable manner

Comfortable reviewing and interpreting personal and commercial insurance contracts, investigation techniques, legal requirements, and insurance regulations

Recognize and pursue recovery.

Adhere to all statutory and regulatory fair claims practices

Qualifications

8 years + of handling property claims including complex commercial claims

Prior Supervisory and/or Management experience with direct oversight of direct reports handling Property claims

Experience managing both in office and remote staff is desirable

Education level with a degree or equivalent work experience is required

CIP, CRM and/or FCIP Industry designations would be an asset

At Chubb we are committed to providing equal employment opportunities to all employees and applicants. It is our policy to provide equal employment opportunities to employees and applicants based on job-related qualifications and ability to perform a job. If you require an accommodation during the hiring process or upon hire, please inform Human Resources. If a selected applicant requests accommodation during the recruitment process, Chubb will consult with the applicant in order to provide suitable accommodation that takes into account the applicant’s accessibility needs.

Job Info

- Job Identification 23499

- Job Schedule Full time

- Regular or Temporary Regular

- Job Category Claims Adjusting

- Business Unit Canada

- Legal Employer Chubb Insurance Company of Canada

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