Retail Store Manager

4 weeks ago

Boucherville, Quebec, Canada Bath & Body Works Full time
Career Development | Fun Stores | Free Product | 40% Discount

At Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a brighter, happier place when everyone has access to the things that make them happy.

Our store leaders are the front line of our field leadership team: they're retail and customer-savvy, dedicated brand ambassadors and thrive on the connections we make with our customers. As a Store Manager you will enjoy the opportunity to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth.

Responsibilities

- Attract, hire, develop, inspire and retain top talent including the store leadership team
- Teach, coach, and train to improve the success and selling potential of all associates
- Effectively and fairly lead and drive high-performance of all associates
- Set and reinforce clear and concise expectations, performance, results and accountability with all associates
- Build highly satisfied and loyal customer base through engagement, conversion and gathering customer phone and e-mail information
- Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus
- Implement and sustain magazine direction to optimize business and bring the product story to life
- Lead consistent focus on delivering emotionally engaging customer experiences
- Implement company selling strategies
- Partner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution of operational activities
- Maintain policies and procedures
- Incorporate asset protection and safety messages into daily operations

Qualifications

- Proven experience in providing an exceptional customer experience preferably in retail environment
- 2+ years of proven experience managing teams in a customer-focused/selling environment with a proven track record of driving success
- Passion for attracting, developing, and retaining diverse and dynamic teams

Education

- High School Diploma or GED Certificate

Core Competencies

- Lead with Curiosity & Humility
- Build High Performing Teams for Today & Tomorrow
- Influence & Inspire with Vision & Purpose
- Observe, Engage & Connect
- Strive to Achieve Operational Excellence
- Deliver Business Results

Benefits

Bath & Body Works associates are the heart of our business. That's why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include:

- 40% merchandise discount and free product that encourages you to come back to your senses
- Competitive, performance-based compensation and bonus incentive programs for sales leadership positions.
- No-cost mental health and wellbeing support for all associates.
- Robust health, virtual care, dental, vision and life insurance options, plus short-term and long-term disability plans for full-time associates.
- Retirement Savings Program with company match for full-time associates.
- Tuition Assistance Program for full-time associates.
- Opportunity for paid time off and additional family benefits including maternity and parental leave.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

We are an equal opportunity and affirmative action employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in Canada.

Application window will close when all role(s) are filled.

#J-18808-Ljbffr

  • Store Operations Manager

    1 hour ago

    Boucherville, Quebec, Canada RONA Full time

    Company OverviewRONA is a leading retailer in the industry, committed to helping customers bring their projects to life. Our teams are passionate about delivering exceptional customer experiences and making a positive impact in our communities.We operate a diverse range of store formats, from neighbourhood hardware stores to big box locations, offering a...

  • Retail & Wholesale Account Manager – SaaS

    4 weeks ago

    Boucherville, Quebec, Canada Wealthy Recruiting Full time

    WholeScale is a leading SaaS provider dedicated to empowering businesses with cutting-edge digital solutions. Their platform enables brands, particularly in retail, wholesale, and consumer products, to enhance customer engagement, optimize operational efficiency, and drive revenue growth. With a team of forward-thinking developers, strategists, and account...

  • Retail Experience Representative

    5 days ago

    Boucherville, Quebec, Canada Bath & Body Works Full time

    We strive to create an inclusive work environment that values diversity and promotes equality. We foster a workplace that encourages open communication, teamwork, and growth opportunities for all employees.We are looking for a skilled and motivated individual to join our team as a Retail Sales Associate. As a member of our sales team, you will play a key...

  • shift supervisor

    5 days ago

    Boucherville, Quebec, Canada Starbucks Full time

    As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary customer service with prompt service, quality beverages and products, and maintaining a clean and...

  • Digital Operations Specialist and In-Store Training Expert

    2 days ago

    Boucherville, Quebec, Canada RONA Full time

    Company OverviewRONA is a leading retailer in the Canadian market, operating or servicing corporate and affiliated dealer stores. Our distinctive product and service offering caters to the needs of all DIYers and contractors through various store formats ranging from neighbourhood hardware stores to big box stores.We are driven by the desire to help people...

  • Distribution Manager

    3 days ago

    Boucherville, Quebec, Canada RONA Full time

    Job Description Job Title: Manager, Logistics Flow Optimization Department: Supply Chain Location: [Location] Reports to: Director, Supply Chain Strategy and Optimization Type: Full-time Job Summary We are seeking a highly skilled and experienced Manager, Logistics Flow Optimization to join our Supply Chain team. The successful candidate will be responsible...

  • Transportation Operations Manager

    6 days ago

    Boucherville, Quebec, Canada RONA Full time

    Company Overview:RONA is a leading Canadian retailer of hardware, home renovation and gardening products. Our company operates in a highly competitive market, driven by the desire to help people bring their projects to life.We operate or service corporate and affiliated dealer stores with a distinctive product and service offering, complemented by store...

  • Department Manager

    5 hours ago

    Boucherville, Quebec, Canada RONA Full time

    At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging...

  • Manager, Logistics Flow Optimization

    2 weeks ago

    Boucherville, Quebec, Canada RONA Full time

    At RONA, over22,000 employeeslet their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.We operate or service some 425 corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store...

  • Manager, Logistics Flow Optimization

    2 weeks ago

    Boucherville, Quebec, Canada RONA Full time

    At RONA, over22,000 employeeslet their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.We operate or service some 425 corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store...

  • Manager, Logistics Flow Optimization

    3 weeks ago

    Boucherville, Quebec, Canada RONA Full time

    At RONA, over 22,000 employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.We operate or service some 425 corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store...

  • Digital Marketing Project Manager

    5 days ago

    Boucherville, Quebec, Canada RONA Full time

    Company OverviewRONA is a leading Canadian retailer of hardware, home renovation and gardening products. Our company operates or services corporate and affiliated dealer stores, offering a distinctive product and service range to meet the needs of DIYers and contractors.

  • Manager, Logistics Flow Optimization

    5 days ago

    Boucherville, Quebec, Canada RONA Full time

    At RONA, over 22,000 employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve. We operate or service some 425 corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store...

  • Manager, Logistics Flow Optimization

    4 days ago

    Boucherville, Quebec, Canada RONA Full time

    At RONA, over 22,000 employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve. We operate or service some 425 corporate and affiliated dealer stores. With a distinctive product and service offering and complementary...

  • In-Store Experience Coordinator

    4 days ago

    Boucherville, Quebec, Canada RONA Full time

    Key ResponsibilitiesProvide training in your sector with regard to digital operations (e.g. picking, sending and remitting orders)Greet customers warmly and provide good customer serviceAssess customer needs and provide informed, expert advice on digital services and operations to the store and management teams

  • Digital Operations Specialist and In-Store Training

    4 days ago

    Boucherville, Quebec, Canada RONA Full time

    Temporary position for a duration of 9 months.The selected candidate must live in or near one of the two major cities in Quebec (Montreal or Quebec City).At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we...

  • Digital Operations Specialist and In-Store Training

    2 days ago

    Boucherville, Quebec, Canada RONA Full time

    Temporary position for a duration of 9 months.The selected candidate must live in or near one of the two major cities in Quebec (Montreal or Quebec City).At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we...

  • Manager, Vendor Performance

    2 weeks ago

    Boucherville, Quebec, Canada RONA Full time

    At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging...

  • Digital Operations Analyst

    5 days ago

    Boucherville, Quebec, Canada RONA Full time

    About RONA RONA is a leading retail company that operates or services corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA, and Dick's Lumber banners are well equipped to help meet the needs of all DIYers and...

  • Analyst (student)

    4 weeks ago

    Boucherville, Quebec, Canada RONA Full time

    Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve. We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our...