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Primary Category Page: Staff and Management

Division: College of Engineering and Physical Sciences

Requisition ID: 1129

Department: School of Engineering
Position covered by the Collective Agreement with USW Local 4120

Temporary full-time from 03/17/2025 to 03/17/2027

If you are a current employee of the University of Guelph you must apply on the internal Career Page in order to be considered as an internal applicant.
Career Opportunities (sapsf.com)

Duties and Responsibilities

Reporting to the IT Manager, the IT Specialist is an integral part of a team supporting and implementing IT solutions for the School of Engineering. Responsibilities include: managing client computers for faculty, staff, research, and graduate; providing IT support and guidance to all members of the School; implementing and supporting automation and systems management tools; supporting computers and software for the undergraduate computer labs; providing operational support for audio/visual systems; and documenting and supporting custom software applications.

Requirements

- Post-Secondary education in Computer Science/Information Technology and 3 years' experience in desktop infrastructure and system administration
- Strong skills in supporting and troubleshooting Windows and Linux operating systems
- Excellent time management, troubleshooting and task prioritization skills
- Excellent communication skills demonstrated by previous experience with customer service
- Strong technical writing skills with experience creating technical documentation for diverse audiences
- Experience designing and building operating system images for deployment across multiple platforms
- Experience packaging and deploying software using systems management software
- Experience working with LDAP and Active Directory for user, computer, and group policy management
- Ability to create automation scripts with Bash, PowerShell, or other languages
- Ability to troubleshoot, diagnose and resolve audio/visual issues and coordinate A/V for major events

The following would be considered an asset:

- Linux or Windows certifications such as LPIC-1, RHCSA, MCSE, or equivalents
- Demonstrated ability to work independently and as part of a small team
- Experience working as part of a project team including defining scope, goals, and success criteria as well as organizing and following through on a planned project
- Experience performing incident management with an issue tracking system
- Knowledge of information security principles and best practices

Employee Type: Temporary
Position Number: 10126158
Classification: USW, Local 4120 Salary: Band 5
USW Local 4120 Wage Grid

*Tentative evaluation; subject to final review.

At the University of Guelph, fostering a culture of inclusion is an institutional imperative. The University invites and encourages applications from all qualified individuals, including from groups that are traditionally underrepresented in employment, who may contribute to further diversification of our Institution.

Posting Date: 02/12/2025
Closing Date: 02/19/2025

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