Brand Ambassador Sales Manager

2 weeks ago

Ottawa, Ontario, Canada WellnessLiving Systems Inc. Full time
Brand Ambassador Sales Manager at WellnessLiving

Compensation: Competitive Salary + Benefits + PTO

Location: Remote, ON Canada

Position Type: Full-Time

About Us:

At WellnessLiving, we empower thousands of health and wellness business owners to turn their entrepreneurial dreams into reality. Our mission-critical software fuels their vision, supporting millions of clients around the world in their wellness journeys. With a deep commitment to putting our customers first, we foster a culture that values high performance, adaptability, and accountability. If you are a skilled professional who thrives in a fast-paced, customer-focused environment and are passionate about making a meaningful impact on the health and wellness industry, we would love to connect with you.

About You:

The Sales Manager for the Brand Ambassador team is a critical leadership role focused on optimizing the performance and effectiveness of our Sales Brand Ambassadors. The successful candidate will be responsible for overseeing the recruitment strategy, training, and ongoing development of team members, ensuring they embody our brand values and consistently meet or exceed sales objectives. The successful candidate will possess a background in sales leadership, exceptional communication skills, and a passion for coaching and mentoring a team.

Our ideal candidate will bring:

- Teamwork and Collaboration — Easy to talk to, very approachable, empathetic, patient, puts others at ease, and can work well with others.
- Critical Thinking and Problem-Solving — The ability to analyze, evaluate, and strategize the best solutions when making decisions or faced with challenging situations.
- Strong Work Ethic — Hardworking, dedicated, reliable, and highly motivated with the desire and determination to exceed expectations.
- Natural Leadership Skills — Oversees processes, guides initiatives, holds themselves accountable, listens without judgment, and inspires and nurtures the growth of others to do their best work.
- Entrepreneurial Spirit and Business Mindset — Embraces innovation and continuous improvement, actively seeks out change, and is knowledgeable of current industry trends, practices, and technology.
- Time Management — Uses time efficiently, focuses on top priorities, respects the time of others, and can take ownership of tasks and projects to push them along.

Responsibilities:

- Lead, manage, and inspire the Brand Ambassador team to achieve and surpass sales targets and key performance indicators (KPIs).
- Work closely with senior management to develop and implement sales strategies that align with WellnessLiving's business objectives.
- Design and implement comprehensive training programs tailored to the unique features of WellnessLiving's software solutions.
- Maintain internal documentation to ensure new hires and existing Brand Ambassadors are equipped with the knowledge and skills needed to effectively sell our products.
- Train Brand Ambassadors to effectively communicate the value proposition of our software solutions to prospective and existing clients.
- Ensure that all Brand Ambassadors represent WellnessLiving in a positive and professional manner, maintaining brand integrity and consistency in all customer interactions and presentations.
- Oversee the management and growth of customer relationships, ensuring that the team provides exceptional service, addresses needs promptly, and fosters long-term loyalty to WellnessLiving's software solutions.
- Continuously monitor and evaluate the performance of individual team members, providing consistent constructive feedback, coaching, and mentorship to ensure growth and improvement.
- Track and analyze sales metrics, team performance, and market trends. Use data-driven insights to inform decision-making, refine sales strategies, and optimize the team's effectiveness.
- Support the planning and execution of industry events, software demonstrations, and product launches. Ensure that brand ambassadors are well-prepared and equipped to maximize impact and drive sales at these events.
- Collaborate closely with marketing, product development, and other internal departments to ensure alignment between sales efforts and broader company goals.

Skills & Qualifications:

- Bachelor's degree in Business, Marketing, or a related field is preferred. A combination of alternative certifications may be considered.
- At least 3 years of experience in sales management, preferably with a focus on managing Brand Ambassadors or similar roles.
- Strong leadership skills with a track record of building and developing high-performing teams.
- Excellent communication, interpersonal, and negotiation skills.
- Ability to analyze sales data and market trends to make informed decisions.
- Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
- Passion for brand representation and a customer-focused mindset.
- Proficiency in CRM software (Salesforce) and other sales tools.

Please note that those who meet the qualifications for the position will be contacted directly.

We appreciate you taking the time and look forward to reviewing your application.

#J-18808-Ljbffr

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