Energy Efficiency Program Coordinator
7 days ago
Energy Efficiency Program Coordinator
Apply locations Regina, SK time type Full time posted on Posted 6 Days Ago job requisition id R00003258
SaskEnergy is seeking a qualified and environmentally motivated individual to join our Customer Solutions team. The Energy Efficiency Program Coordinator operates SaskEnergy's energy efficiency programs, which help customers reduce greenhouse gas (GHG) emissions in homes and businesses across Saskatchewan. This role champions the organization's vision of helping customers reduce their environmental footprint while ensuring natural gas remains a reliable and responsible energy source in Saskatchewan.
Position Details
- Union - This position is permanent full time.
Core Responsibilities
Program and Stakeholder Management
- Deliver SaskEnergy messages to customers through Network Members and collect customer market information to inform SaskEnergy's energy efficiency strategy.
- Use a key account approach to have two-way dialogue with licensed gas fitters, suppliers, Technical Safety Association of Saskatchewan (TSASK), and industry associations for interfacing with mutual customers and representing the benefits of natural gas.
- Correspond and collaborate with a network of licensed gas fitters (Network Members) throughout Saskatchewan who are responsible for promoting and installing natural gas equipment in customers' homes.
- Establish, cultivate and nurture collaborative long-term relationships contributing to business growth with SaskEnergy Network Members, Associations, Industry, media, provincial and federal government representatives, and internal departments.
- Work closely with external Key Accounts, Government/Crown partners and Customer Service representatives to ensure customer requirements are identified, met and that customers are kept well informed of energy efficiency programs, self-serve options and natural gas products.
- Develop and deliver engagement approaches to put SaskEnergy in direct contact with customers and stakeholders, to promote SaskEnergy rebate programs and the benefits of natural gas.
- Deliver energy education to customers with support from internal groups.
- Audit program applications and conduct millions of dollars in rebate expenditures.
Program Development and Review
- Perform program research and benchmark to industry standards and approaches.
- Develop programs to address barriers to energy efficiency for SaskEnergy's customers.
- Responsible for design of customers' applications, program terms and conditions, and responsible management of customers' personal information.
- Administer rebate programs including approvals of submissions and monitoring spend.
- Correspond and collaborate with customers, consultants, and other stakeholders related to projects, programs, and services.
- Effectively communicate findings from research, analysis and evaluations of projects, programs, services and market trends to key stakeholders, providing actionable insights and recommendations.
- Develop and deliver online training sessions for internal groups and external stakeholders.
- Design new processes to deliver shared services and collect customer feedback.
- Prepare briefing notes for the Minister's Office and decision items for SaskEnergy's Executive.
Qualifications
- Degree in Business Administration, Commerce, Social Sciences or Natural Sciences.
- Three (3) years' experience in customer service which includes delivering presentations or public speaking, energy efficiency, or program planning.
- Pre-Qualifying Assessment.
- Valid Class 5 driver's license.
Additional Information
- Travel, including overnight stays away from bid headquarters is required on occasion.
Application Instructions
- Please apply online with your cover letter and resume outlining your qualifications.
- For more information on this position, please contact Human Resources at 306-777-9091.
Closing Date
March 28, 2025
Hourly Rate Range
$37.02 ($6,005.38) - $47.84 ($7,760.60)
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