Senior Business Analyst

SAIT’s Projects and Continuous Improvement Office is on a mission to deliver the right projects at the right time to advance strategic goals. Join a collaborative team that leads exciting initiatives and drives meaningful change across the institution.

The Opportunity

SAIT is looking for a Senior Business Analyst to join our dynamic Projects and Continuous Improvement team. In this role, you will be responsible for bridging business needs with technical solutions, helping design and deliver impactful projects that transform processes and enhance institutional performance.

You will work closely with Project Managers on critical and complex institutional projects, and partner with Organizational Change Management Specialists to ensure successful adoption and sustainment of new processes and technologies. You will also contribute to the development of our Enterprise Service Management Strategy and support related process improvements.

The Senior Business Analyst will contribute research, analysis, and insights that help the institution operate more efficiently. You will translate strategic business needs into actionable solutions, assess technical options and risks, and communicate trade-offs to key contacts. From mapping processes and documenting requirements to creating training materials and supporting implementation, you will play a critical role in delivering sustainable improvements that support SAIT’s growth.

The Role

- Translate Business Needs into Functional Solutions:

- Convert complex business requirements into detailed functional specifications for multi-stakeholder projects and process improvements.

- Act as the liaison between business teams and technical teams to ensure accurate implementation of requirements.

- Learn and configure systems and tools as needed, and coordinate testing plans, including developing test scripts for business and technical processes.

- Communicate scope, cost, technical limitations, and risk trade-offs, and work with project managers and business leaders to develop solutions that meet priority needs.

- Analyze and Improve Processes:

- Research, gather, and analyze data to document current-state business processes and identify challenges.

- Recommend opportunities for efficiency and document future-state processes and requirements.

- Collaborate with Project Managers, Change Management Specialists, business leads, and subject matter experts to review processes and technical integrations.

- Use tools such as interviews, workshops, process mapping, and vendor consultations to understand systems and workflows.

- Effective Communication and Delivery:

- Maintain regular communication with business and technical teams to support successful solution delivery.

- Create documentation including business requirements, traceability matrices, process maps, and test plans.

- Facilitate workshops and interviews to gather requirements and validate solutions.

- Proactively share issues and risks, escalating to project managers or sponsors when necessary.

- Develop training guides, quick reference materials, and other resources to support adoption of new processes or tools.

Qualifications & Experience

- Bachelor's Degree inBusiness Administration, Business Analytics, Information Systems, or a related field.

- 5 - 7 years of experience delivering business analysis for complex, multi-stakeholder projects.

- Certification in business analysis practices or equivalent certifications would be an asset.

- Proactive learner with the ability to quickly understand new departments, projects, objectives, and business operations.

- Proven ability to drive continuous improvement by identifying opportunities and implementing effective solutions.

- Demonstrated ability to apply systems thinking to understand how business, technical, and organizational elements interact across projects.

- Skilled in using varied approaches to identify both explicit and implicit client requirements.

- Strong problem-solving, negotiation, and influencing skills.

- Exceptional communication skills, with ability to convey complex technical concepts clearly and concisely to stakeholders at all levels.

- Excellent interpersonal skills and ability to engage both technical and business partners to achieve outcomes.

Job Classification: P5967 - Senior Business Analyst

Salary Range: $86,000 - $102,000

Paid Leave: 4 Weeks Vacation / 14 Flex Days per year

Hours Per Week: 37.5

Posting closing date: December 15, 2025 at 4pm

About SAIT

At SAIT, we’re building bold futures. We’re a community of tenacious problem-solvers, inventive thinkers, and passionate collaborators who believe in doing work that matters.

Named one of Alberta’s Top Employers, we’re driven by a desire to create an impact in our community. If you’re looking for a place where purpose meets possibility, you’ve found it here.

We’re committed to community and belonging

Community and belonging is essential to achieving SAIT's vision to be a global leader in applied education. We encourage applications from women, Indigenous people, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Learn more about Community and Belonging at SAIT.

#J-18808-Ljbffr