Software Developer

2 weeks ago

Toronto, Canada emergiTEL Inc. Full time

Job Title: Software Developer – CRM

Work Arrangement

- Onsite – 5 days/week

- Monday to Friday | 8:00 AM – 5:00 PM

Role Summary

The Software Developer – CRM is responsible for translating technical system specifications into working, tested CRM applications. The role focuses on Oracle Siebel CRM development, integrations, reporting, and full SDLC delivery in a large enterprise environment.

Key Responsibilities

- Translate technical system specifications into working, tested CRM applications

- Develop detailed programming specifications

- Write, generate, and maintain application code

- Compile data-driven programs and conduct unit testing

- Design, code, test, debug, and document CRM solutions

- Troubleshoot and resolve technical aplicações during implementation and operations

- Support application deployment, maintenance, and post-implementation activities

- Collaborate with IT professionals throughout the SDLC

- Participate in design walkthroughs and provide user/system documentation

Required Skills & Experience

General Development Skills

- Experience in programming and systems analysis

- Experience across the Software Development Life Cycle

- Experience with structured development methodologies

- Strong application design, deployment, and troubleshooting skills

- Experience with relational and hierarchical databases

- Experience with query languages and communication protocols

- Strong analytical, problem-solving, and communication skills

- Proven team player with a track record of meeting deadlines

Siebel CRM Development (40%)

- 10+ years experience with Siebel technical configuration, design, development, and integration

- 5+ years experience integrating Siebel with Adobe AEM, J2EE

- 5+ years experience with Siebel EIM / EAI

- 3+ years experience with Siebel IP18+, focused on configuration and development

- Experience with:

- Assignment Manager

- Business Rules

- Workflow

- Applets, Views, Screens

- Siebel Business Layer objects

- Experience withouncer Siebel Tools and Siebel Web Templates

- Experience using Siebel Open UI classes and methods

- Siebel 8.x or higher certification

- Experience with Siebel Open UI Architecture (Physical Model, Presentation Model, OOTB structures)

- Experience with Siebel UI integrations (embedding/exposing applications)

Reporting & UI Development (35%)

- Experience developing reports using OBIEE and Power BI

- Experience with HTML5, CSS, JavaScript, jQuery

- Working knowledge of Open UI concepts:

- PM

- PR

- Manifest files

- Mapping files

Soft Skills (20%)

- Strong verbal and written communication skills

- Ability to present and conceptualize technical solutions

- Strong interpersonal and teamwork skills

- Proven analytical and systematic problem‑solving ability

- Ability to work under pressure and meet aggressive timelines

Public Sector Experience (Asset – 5%)

- Experience with Siebel modules such as:

- Public Sector CRM

- Contracts

- Lead Management

- Partner / Partner Portal

- Campaign Management

- Marketing

- Resource Manager

- Public Sector eService

- Experience with Grants Management is an asset

Must-Have Summary:

- Siebel CRM Development (10+ years)

- Siebel EIM / EAI

- Siebel IP18+

- Adobe AEM & J2EE'euros integration

- OBIEE & Power BI

- HTML5 / CSS / JavaScript / jQuery

Nice to Have

- Siebel Public Sector modules

- Grants Management

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