Loss Prevention Specialist

1 week ago

Toronto, Ontario, Canada The SWATCH Group Full time
Job description

The Loss Prevention Specialist will be responsible for implementing, adapting, and localizing Group Loss Prevention policies and strategies for safeguarding company assets. This position will ensure compliance across all company (corporate and retail) locations across Canada regarding security, insurance, and asset protection, including the identification of issues and fraud, conducting investigations and audits, providing consultation and analysis, working with IT personnel, and coaching and training employees.

Benefits:

- Health benefits, including dental and vision coverage.
- RRSP contributions with company match.
- Company discount.
- Life insurance
- Paid vacations.
- Paid sick days.

Responsibilities include:

- Identify opportunities for improvement in local company policy, processes, practices, and security infrastructure. Become a subject matter expert in resolving security issues across company locations to protect customers, associates, and assets.
- Identify, recommend, and implement fraud detection programs and safeguards.
- Involve in IT projects to review security aspects, monitor potential internet safety problems, and work with IT personnel to ensure best practices and policies are followed.
- Serve as the key point of contact for internal staff regarding concerns and issues with security and fraud, as well as the external representative for camera system and security system installations and maintenance.
- Stay up to date on legislative changes and updates that need to be reflected in company policies and training programs; assess gaps in standards and develop solutions where needed.
- Understand, research, and interpret various codes, standards, and bylaws as required.
- Perform on-site surveys, assessments of business operations, and interviews to evaluate risk and make sound recommendations to prevent losses based on company policy and good risk management practices.
- Use available tools to analyze performance indicators associated with losses, expenses, and security for stores and company locations.
- Conduct initial investigations of internal matters, analyze and respond to emergency situations and security breaches.
- Complete reports, documentation, or filing, and follow up in a timely manner as required.
- Provide training, consultation, and constructive feedback to staff, including corporate and retail management, regarding internal theft, external theft, and operational errors.
- Perform audits and build accountability for policies and procedures, monitor trends in asset protection and compliance.
- Ensure proper handling of highly sensitive, confidential information and data.
- Work independently and with other teams (e.g., HR, Legal) to resolve incidents and problems.

Employment Status

Full-Time: 40-44 hours per week on average. Must maintain open availability to meet business needs and may be required to work more than 44 hours a week, including certain holidays and blackout dates. Car and air travel will be required on a regular basis.

Working Conditions:

This position has a low risk of injury. It requires lifting, pushing, pulling, and holding boxes and store fixtures (up to 35 lbs and above with appropriate support). Additionally, significant focus is needed when completing reports and materials for presentations.

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