Program Manager

6 days ago

Kelowna, British Columbia, Canada Kaizen Lab Inc. Full time
(Accepting resumes, but no current openings)

PROGRAM MANAGER - OKANAGAN

WHO IS A PROGRAM MANAGER?

GreenTree Community Inclusion Programs Inc. is hiring a full time Program Manager to provide planning, coordination, administration and supervision of various types of residential and community-based programs in the Okanagan area, as well as to perform administrative duties to support the Leadership team. The Program Manager engenders positive energy, creativity and teamwork among employees and provides a psychologically healthy and safe workplace. The Program Manager ensures that staff are trained, supported, and guided to achieve the best possible standards of practice.

At GreenTree Programs we strive to be the leader in the delivery of community based social services while enhancing the lives of the diverse people we serve, our employees, and our stakeholders. Meeting our Mission means recruiting people who are passionate about making a difference in the lives of the people we serve.

WHAT DOES A PROGRAM MANAGER DO?

- The Program Manager will implement programs to meet pre-established goals and objectives, including determining methods of operating and evaluating the program.
- Supervise staff by performing duties such as assigning work, providing feedback and evaluation, determining training requirements, orienting new staff, and resolving staffing issues.
- Develop and foster a cohesive team environment through regular meetings, activities and ongoing team development.
- Assist in the preparation of the budget for assigned programs and/or services, monitor and authorize budgeted expenditures, and assist with financial reports and payments.
- Participate in case planning with healthcare providers to meet the needs of the client and advocate for clients by problem solving in areas such as accessing community resources.
- Respond to program specific emails.
- Scheduling of staff and approval/reconciliation of timesheets.
- Assists in recruitment and selection of staff by performing duties such as reviewing applications and participating in interviews.
- Submission of CYSN reports.
- Review of all persons served tracking sheets.
- Provides crisis intervention in situations such as medical emergencies and client disputes.
- Review of MARS and inventory of medications.
- Ensure health and safety of the staff and program including conducting emergency drills and home/vehicle inspections.
- Maintain, review and edit SDS sheets.
- Program inventory check (groceries, products, supplies).
- Reviews and maintains related documentation such as quarterly and annual reports.
- Participates in the after-hours on-call rotation.
- Performs other related duties as assigned.

HOURLY RATES:

- $32.92 training wage (approximately 160 hours).
- $37.00 to $44.96 wage range after training complete (based on demonstrated experience and skill).

BENEFITS & RRSP MATCHING:

- All employees working a minimum of 24 hours per week are eligible for our Extended Health and Dental benefits package.
- 3 weeks of vacation time for all employees (based on accrual).
- A voluntary RRSP matching program available to eligible employees.

TRAINING REQUIREMENTS:

- Employees new to the company must comply with a paid basic training of 160 hours, which is progressive and adapts to the needs of the person.

QUALIFICATIONS:

- Diploma in a related human/social service field.
- 3 years recent related experience, including 1 year supervisory or administrative experience (or an equivalent combination of education, training and experience).
- Specific training in behavioural modification, children under 12 years of age with support needs, attachment-based parenting, and relationship-based interventions (Trauma-informed practice).
- At least one year previous related work experience in residential and non-residential programs is considered an asset.
- Experience working with complex behaviors, complex medical needs, special needs, and tending to hygiene or personal care needs is considered an asset.
- Administrative experience is also considered an asset.
- Knowledge and direct experience in provincial or community-based social service programs is preferred.
- Current Level 1 First Aid (including CPR) Certification.
- Criminal Record Check, working with Vulnerable Adults and children.
- Comfortable using computer software systems & technology.
- WHMIS is an asset.

SKILLS & ABILITIES:

- Exceptional leadership skills.
- Superior verbal and written communication skills.
- Adaptable to change and emerging issues.
- Highly organized and able to effectively plan and prioritize.
- Proven ability to effectively supervise and manage employees.
- Excellent problem solving and analytical skills.
- Ability to work independently and collaboratively within a team environment.
- Strong conflict resolution skills.
- Proficient with administrative tasks and technological tools.
- Thorough understanding of company policies.

SPECIAL REQUIREMENTS:

- Criminal Records and Child Welfare screening checks.
- Full driver's license - Class 5 (ability to drive a minivan).
- Submission of a clean Driver's Abstract.
- Have a working cell phone at all times while you are at work. To be used in emergencies and to be able to contact or receive calls or text messages from staff members.

CHECK US OUT:

- Website: http://greentreeprograms.ca
- Instagram: https://www.instagram.com/greentree.programs
- Facebook: https://www.facebook.com/GreenTreePrograms

GreenTree Community Inclusion Programs is an equity employer and encourages applications from all individuals who may contribute to the diversity of our workplace. This includes persons with disabilities, all persons of colour including Black, First Nations, Indigenous, Inuit, and Metis, and people of all sexual orientations and genders.

We appreciate and thank all applicants for their interest, however only short-listed candidates and those legally eligible to work in Canada will be contacted.

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