RQ08741 UX Designer
2 weeks ago
Advantages
1. Direct involvement in full UX lifecycle from Discovery to Live
2. Use of modern UX tools like Sketch, Figma, InVision, and Zeplin
3. Opportunities to lead user research, usability testing, and accessibility evaluations
4. Work with an agile, cross-functional team of designers, developers, and product owners
5. Contribute to high-impact government service transformation
6. Apply industry best practices in mobile-first and responsive design
Responsibilities
1. Conduct and document user research, including interviews, scripts, and findings reports
2. Facilitate collaborative workshops such as sketching sessions and design sprints
3. Design prototypes and validate them with usability testing
4. Create and update UX artifacts: personas, storyboards, journey maps, service blueprints
5. Lead user story creation and design iteration in agile sprints
6. Conduct accessibility compliance testing and analyze user behavior metrics
7. Communicate design concepts clearly to technical and business stakeholders
8. Support development teams through design handoff and backlog grooming
9. Measure product KPIs and continuously improve live systems
Qualifications
1. 3+ years of experience in UX design using user-centered and agile methodologies
2. Proven expertise in responsive and mobile-first design best practices
3. Proficiency with tools like Axure, Figma, Sketch, Adobe Creative Cloud, InVision, Zeplin
4. Experience in HTML5, CSS3, and JavaScript frameworks (React, Angular, NodeJS) is a plus
5. Degree/diploma in Graphic Design; certifications in HCI, usability, or UX a strong asset
6. Strong communication, collaboration, and problem-solving abilities
7. Experience in Discovery, Alpha, Beta, and Live phases of product lifecycle
8. Demonstrated ability to produce UX deliverables aligned with agile processes
Summary
This UX Designer role is a hands-on opportunity to influence every stage of a high-impact digital service through thoughtful, research-backed, user-centered design. From early discovery to post-launch iteration, the position combines creativity, collaboration, and technical skill to deliver accessible and effective solutions.
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