15h Left: Pharmacy Assistant

3 weeks ago

Vancouver, British Columbia, Canada Sentrex Health Solutions Inc. Full time
Job Category: Pharmacy

Requisition Number: PHARM002147

Posted: February 27, 2025

Position Type: Full-time

Department: Pharmacy

Work Hours: Standard Business Hours

Work Arrangement: On-Site

Travel Required: No

About Sentrex Health Solutions

A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions focused on ensuring patients have access and the support they need to maximize their treatment outcomes.

The Opportunity:

The Pharmacy Assistant is primarily responsible for dispensary duties including prescription entry/processing, picking/packaging and shipping of medications, answering telephone calls, accounts receivables and payments, maintaining inventory where permitted by scope of practice, and other administrative duties as required to support the pharmacy team.

The Pharmacy Assistant is required to work independently under direction from the Pharmacist, as well as within a team. All roles at Sentrex will be cross-trained as permitted by scope of practice, and you may be required to help out in other areas of the pharmacy when needed.

A Day in the Life (What you will do here):

- Accurate processing of prescriptions for all programs/medications, including following up on insurance billing issues with third-party payers/patient support programs.
- Provide exemplary customer service to clinic staff, nurses, and physicians primarily by phone/email.
- Label, pick and package prescriptions in accordance with Standard Operating Procedures to ensure supply to patients in a safe, efficient, and accurate manner.
- Adhere to all relevant guidelines including the established Standard Operating Procedures and all applicable regulatory requirements as set out by the New Brunswick College of Pharmacists.
- Ensure safe and appropriate storage of medications.
- Actively contribute to the ongoing review of pharmacy policies and procedures.
- Manage inventory and reconciliation, including ordering, maintaining, and organizing appropriate inventory and packaging supplies to support dispensing.
- Monitor fridge temperatures and report any variances directly to the Director of Pharmacy.
- Develop and maintain professional relationships with health care professionals, reimbursement coordinators, private payers, and patients.
- Prepare medications for shipping, including packing into cold chain coolers.
- Accurately arrange for delivery services/couriers so that prescriptions are received on-time by patients/clinics.
- Call patients to schedule refills of medications.
- Attend and participate in staff meetings.
- Assist with other duties as assigned by pharmacist and/or manager within the scope of practice of the role.

What you need to ensure you are set up for success:

- Experience with Kroll preferred.
- Knowledge and understanding of specialty medications along with third-party billing issues is considered an asset.
- Excellent communication skills, verbal and written in English. Ability to effectively communicate in French is an asset.
- Excellent phone etiquette and interpersonal skills.
- Highly organized with strong attention to detail.
- Proven ability to self-manage time, set priorities and multi-task to meet various competing work deadlines.
- Ability to perform all technical duties involved in the successful dispensing of medications.
- Ability to perform physical activities required of the role including the ability to lift up to 50 lbs and standing for extended periods.
- This position requires a significant degree of self-starting and independence.

What makes you a great fit for this team:

- Your commitment to providing a high level of service to your internal and external clients.
- You are highly adaptable with a track record of success during times of growth and organizational change.
- You have a proven track record of developing trust and influence at multiple levels.
- You demonstrate an impactful and candid communication style.
- You have exceptional organizational skills with the ability to build effective working relationships with colleagues, management, and stakeholders.

Benefits:

- Competitive Salary and generous vacation entitlement
- Wellness Program (5 paid days off for your well-being)
- Paid Sick Days
- Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance
- Employee & Family Assistance Program
- RRSP Matching program
- Anticipated hourly wage, ranges from $21-$24/hr.

Sentrex Health Solutions is proud to be an equal opportunity employer demonstrated by our commitment to diversity, inclusion, belonging, equity, and accessibility.

We encourage you to apply and accept all applications. If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you

Accommodations can be made available upon request for those candidates taking part in the selection process.

#J-18808-Ljbffr

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