Mikmaw Client Care Navigator

1 week ago

Halifax, Nova Scotia, Canada Vision Loss Rehabilitation Canada Full time
Do you want to work for a health care organization that changes people's lives? One that not only cares deeply about clients, but also values that its employees are its greatest asset?

Vision Loss Rehabilitation Canada is a unique health services organization that serves people who are blind or partially sighted across the country. Our certified specialists provide training that empowers clients to develop or to restore activities of daily living skills, to promote their independence, to enhance safety and mobility. We work closely with ophthalmologists, optometrists and other health care professionals, by providing essential care on a referral basis in homes, workplaces and communities across the country.

We offer competitive salaries and benefits, flexible schedules, and opportunities to grow.

For more information about Vision Loss Rehabilitation Canada, please visit visionlossrehab.ca or call 1-844-887-8572.

Position Title: Mi'kmawClient Care Navigator

Location: Halifax,Nova Scotia

Reports To: Provincial Manager, Healthcare Operations

Term: Full-Time, Permanent

Date: 21st March, 2025

I. Scope and Summary of Primary Responsibilities

The Client Care Navigator (CCN) coordinates access to vision rehabilitation services for Indigenous (and non-Indigenous) clients with vision loss.

Through community outreach, the CCN ensures Mi'kmaw people with vision loss in Nova Scotia have access to culturally safe and client-centered care –informed by Indigenous perspectives, expertise and Indigenous led collaboration – and delivered in a manner that respects their cultures and contributions.

II. The role of a Client Care Navigator includes:

- Building relationships and partnerships with Mi'kmaw communities.
- Completing intake assessments with clients
- Scheduling VLRC appointments with service providers
- Monitoring and providing proactive follow-up for clients ensuring ongoing collaboration across services/providers.
- Ensuring all service-related activities provided are documented in the client health record following VLRC policies.

Requirements

III. Qualifications

Knowledge and Skill Requirements

- Demonstrated knowledge, understanding and application of cultural safety and competency within healthcare would be considered an asset.
- Strong understanding of Mi'kmaw, culture, customs, and traditions.
- Knowledge of spoken and written Mi'kmaw language considered an asset.
- Knowledgeable about services available in Mi'kmaw communities.
- Knowledge of client-centered philosophy related to interviewing, assessments, and scheduling practices.
- Excellent communication and interpersonal skills, including shared decision-making and facilitation.
- Able to prioritize workload and manage competing tasks with excellent problem-solving skills.
- Proficient in technology (e.g.: Microsoft office, case management and care coordination systems)

Experience and Education

- Registered health professional designation is an asset.
- Minimum bachelor's degree in Social Work, Gerontology or other related health care discipline.

Benefits

Apply Now

If this sounds like the role for you, apply now to janice.rego@vlrehab.ca

Be sure to include a resume, cover letter, and mention how you heard about this opportunity.

VLRC is committed to creating and fostering an inclusive workplace and we are committed to a fair, transparent, and accessible recruitment process. We strongly encourage applications from members of groups that have been historically disadvantaged and marginalized, including but not limited to Indigenous peoples, racialized persons, persons with disabilities, people who are blind, partially sighted, or deafblind, and those who identify as women and/or 2SLGBTQ+.We strongly encourage applications from applicants with sight loss. Direct lived experience would be a definite asset.

VLRC is committed to accommodating applicants with disabilities and will work with applicants requesting accommodations at any stage of the hiring process. Please note that the successful candidate will be required to pass a standard Vulnerable Sector Check.

Not sure if you qualify? Think about applying anyway
We understand that not everyone brings 100% of the skills and experience for the role. If you possess similar experience to what we've listed above, we encourage you to apply. We believe that diverse experience, transferable skills, and passion are key

We thank all applicants for their interest in VLRC, however, only those selected for an interview will be contacted.

Closing Date for Applications: April 6, 2025

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