Lead Power Platform Reliability Engineer

The Opportunity

As a Lead Power Platform Reliability Engineer in our Manulife / John Hancock team, you will play a pivotal role in enhancing our team's mission: Deliver the most capable, governed and compliant service. You will craft and refine enterprise-level applications pushing the Power Platform to its limit. Your efforts will demonstrate the versatility of the Power Platform in developing tools while ensuring seamless integration with key systems such as Power BI, Dynamics, Azure. You will engage directly with stakeholders and influencers monthly and lead the global CoE meetings. This role will provide the opportunity to influence the trajectory of our tools and services.

Office location: Montreal - QC or Waterloo - ON or Toronto - ON

Work arrangement: Hybrid (3 days from Office, 2 days from Home); Remote working option is not available.

Position Responsibilities:

- Stakeholder Collaboration: Leads both Power BI and Power Platform Global CoE forums.

- Design Development: Drives identification of dependencies and the development of design documents for a product, application, service, or platform.

- Solution Construction: Builds end-to-end low code solutions using the Power Platform’s out-of-the-box capabilities following app building and Application Lifecycle Management (ALM) best practices with the majority concentrated on Power Apps premium capabilities including capabilities from, Power Automate, Dataverse, Power Virtual Agents, Copilot, and AI Builder.

- Expertise Utilization: Leverages subject-matter expertise of product features and partners with appropriate stakeholders (e.g., project managers) to drive a workgroup's project plans, release plans, and work items.

- Team Mentorship: Mentors other members on the team on building Power Platform solutions.

- Knowledge Advancement: Proactively seeks new knowledge and adapts to new trends, technical solutions, and patterns that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale.

Required Qualifications:

- 5+ years of demonstrated work experience in software development (full stack).

- 5+ years of experience in a financial institution or regulated industry.

- 5+ years experience of architecture and design thinking for distributed and data analytics solutions.

- Hands on experience in Power Platform development will be given higher priority.

Preferred Qualifications:

- Knowledge on Power Automate Desktop, Power Virtual Agent, Power Pages, and AI Builder

- Experience building applications on the Azure or any cloud platform.

- Experience with web application development using .Net/C#/React/typescript.

- Microsoft Dataverse / Dynamics 365 customization & integration

When you join our team:

- We’ll empower you to learn and grow the career you want.

- We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

- As part of our global team, we’ll support you in shaping the future you want to see.

マニュライフとジョン・ハンコックについて

マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 https://www.manulife.co.jp/をご覧ください。

マニュライフは機会均等を是とする雇用主です

マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別（妊娠および妊娠関連の状態を含む）、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。

雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、recruitment@manulife.comまでご連絡をお願いします。

Referenced Salary Location

CAN, Ontario, Toronto, 200 Bloor Street East

Salary range is expected to be between

$113,260.00 CAD - $210,340.00 CAD

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence.

If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.

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