Team Leader, Toronto Eaton Centre Store

4 weeks ago

Toronto, Ontario, Canada adidas Full time
Purpose:

Elevate the Visual Merchandising and In Store Communications (ISC) execution within each store to ensure consistency and compliance with Global standards. Flawlessly execute corporate visual and merchandising directives & review, understand all corporate directives, global standards and visual merchandising floorplans. Support the local Retail Marketing Department with special projects, floor moves, special events, corporate requests and train associates on presentation standards at a flagship level.

Key Responsibilities:

Visual

- Drives sales and manages execution of merchandise placement.
- Implement all Visual Merchandising to comply with Global Brand Retail standards.
- Ensures all windows, floor space and ISC are presented to a high standard (including mannequin dressing and positioning, lighting direction, cleanliness, steaming and price communication).
- Implement all major floor moves during monthly load ins & transfers.
- Correct use and positioning of ISC tools.
- Update mannequins on a weekly basis.
- Regular submission of quality VM Execution photos (including taking & uploading photos).
- Work with store management to determine product performance based on placement and determine action steps to improve sell-through results through Visual merchandising.
- Ensure flawless execution of all Visual Merchandising & Marketing Initiatives; Lead all in-store visual merchandising executions during store flips, commercial periods, key campaign launches and ad-hoc projects.
- Supports and coaches store team to understand the ability to increase store profitability through Visual Merchandising; train all associates on Brand Retail Standards.

Communication

- Collaborates with local DTC Marketing Team to action VM feedback and opportunities.
- Is aware of store and individual targets and actively works to meet or exceed these by using all resources available within the store.
- Complies with store policies and procedures to maintain a safe shopping and working environment.
- Collaborates productively and respectfully with team members to meet or exceed store goals.
- Communicates a desire for ongoing learning and welcomes all available opportunities to increase individual and store performance.
- Makes themselves available to support other team members when needed.

General

- Responsible for Daily cash audits and return reports submitted from Loss Prevention.
- Responsible for the opening and closing of the business, cash handling etc.
- Perform or assist in the completion of all documentation associated with applicants and new hires.
- Assist management/Team with preparation of hanging and tagging of product to be prepped for display on sales floor.
- Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
- The ability to support Front of house sales in completing any regular sales transactions involving cash, credit, checks, etc.
- The ability to direct the performance of store up keeping duties.
- Listen to customer complaints, examine returned merchandise, and resolve problems to restore and promote good public relations.
- Ensures the highest level of adidas service is given to each customer.
- Other duties as assigned by the Store Manager.

Knowledge Skills and Abilities:

- Proven Passion for visual merchandising.
- Strong organizational & project management skills.
- Interest in sports and fashion desirable, with a good eye for style, coordination and attention to detail.
- Ability to think conceptually, in strategic terms and diagnose and translate sales/category reporting to an in store merchandising strategy.
- Must possess and consistently exhibit the competencies relative to the position.
- Knowledge of customer service principles and processes.
- Ability to learn and adapt quickly in a fast paced environment.
- Ability to understand and carry out oral and/or written instructions and request clarification if needed.
- Demonstrates an inspirational attitude that contributes to a positive team environment.
- Ability to build and maintain effective working relationships with team members.
- Well developed ability to speak, read, comprehend, and write English.
- Ability to maintain reliable and consistent attendance and punctuality.
- While performing the duties of this job, the employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and

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