HVAC Service Manager

3 weeks ago

London, Ontario, Canada Reliance Home Comfort Full time
Regional Municipality of Halton, ON, Canada Req #5276

February 20, 2025

Find Your Limitless with Reliance

By joining Reliance as a Service Manager, you'll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves on the fact that we provide limitless opportunities for growth, and we encourage it by rewarding our Team Members for their success in many ways. If you're ready to find your limitless – join us

What will you do?

- Learn and grow as an important part of a team that cares about Reliance and its customers.
- Collaborate with the all local Manager(s) to plan, budget and deliver on P & L targets.
- Ensure staffing plans are forecast, updated and delivered to maximize customer service and meet our service commitments.
- Measure, monitor and drive achievement of all Operational metrics and provide appropriate reporting and analysis.
- Lead and support the development of a Growth through Install mentality that drives customer satisfaction and future business growth.
- Coach and manage a team of Technical professionals to maximize their performance, engagement and achievement of objectives.
- Identify opportunities for establishing relationships with Independent HVAC Installation Contractors.
- Drive excellence through our 3rd party partners by finding, selecting, and negotiating agreements with partners who are committed to Reliance's strategy and goals. Manage these relationships to ensure these vendors deliver on all our key metrics and standards.
- Perform regular reviews of cost, quality, safety and productivity metrics, setting plans and executing these effectively to drive optimal performance of Operations team and 3rd party partners through goal setting, observation, coaching and reviews.
- Partner and collaborate with other stakeholders (i.e. Quality, Project Management, Training, HR, Regulatory) to continually improve team performance.
- Drive 'destination of choice' for team members, customers and 3rd party partners by setting a standard of service excellence and engaging team members/3rd party partners to support this standard.
- Deliver prompt and efficient resolution to customer inquiries/complaints.
- Ensure exceeding install gross margin.

What do we offer?

- The tools you need to succeed – including the tools for the job as well as training and development programs.
- A successful and knowledgeable team to be part of and learn from.
- Competitive base pay plus the ability to earn more tied to your success – the only limit is your potential.
- A great benefits plan for you / your family.
- Career paths so you can advance in the company.
- A variety of perks for high-performing Team Members including the chance to win and be part of our annual President's Club trip to a tropical destination.
- Award-winning and one of Canada's Most Admired Corporate Cultures with a proudly diverse and inclusive team.

What do you bring?

- A growth mindset: above all else, we're looking for people who are dependable, ambitious and want to grow with Reliance.
- You are a determined self-starter with a high degree of integrity, sense of urgency, passion for high performance and attention to detail who thrives working in a team environment and individually.
- 3-5 years of progressive experience overseeing a field operations team required.
- Knowledge and technical experience within the HVAC industry is required.
- Gas Fitter 2 or 313d license (would be an asset).
- Sales experience and a demonstrated ability to meet sales quotas would be an asset.
- Demonstrated results in driving process control, productivity/quality improvement.
- Excellent communication (written, verbal and presentation), interpersonal skills along with innovative thinking and problem-solving skills.
- Highly motivated to succeed with the ability to build team spirit, motivate team members and encourage collaboration.
- Professional negotiation skills with the ability to influence and drive change.
- Strong initiative to drive results with speed of implementation.
- Strong ability to develop effective relationships with team, internal and external stakeholders.
- Ability to challenge the status quo and help drive change.
- Experience in a management role within a unionized environment is an asset.

Why Reliance?

As a leader in home services and energy efficient solutions for over 60 years, Reliance Home Comfort (Reliance) is committed to being the Destination of Choice by delivering exceptional experiences for customers seeking comfort and Team Members seeking a rewarding, inclusive workplace. With over 2 million customer relationships, Reliance is a trusted source and has become one of Canada's largest providers of water heaters, furnaces, heat pumps, air conditioners, water purification, plumbing, protection plans, smart home, electrical, and EV chargers. Headquartered in Toronto, Reliance employs a workforce of over 2,700 Team Members across 28 branches in Canada and two locations in the United States. Reliance has been certified as a Great Place to Work in 2024 and has been recognized as one of Canada's Most Admired Corporate Cultures by Waterstone Human Capital, for four consecutive years since 2019. Reliance remains focused on sustainability, workplace safety, wellness, diversity, inclusivity, and prudent governance.

Reliance Home Comfort is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds including minorities and those with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

#J-18808-Ljbffr

  • HVAC Service Specialist

    2 days ago

    London, Ontario, Canada M&K Heating and Air Conditioning Full time

    At M&K Heating and Air Conditioning, we are seeking a highly skilled HVAC Service Specialist to join our team. As an HVAC Service Specialist, you will be responsible for performing onsite installation and maintenance of heating, ventilation, and air conditioning systems and equipment.Key Responsibilities:Ensure customers' heating, ventilation, and...

  • Highly Skilled HVAC Service Technician

    15 hours ago

    London, Ontario, Canada Black & McDonald Limited Full time

    **About Black & McDonald Limited**We are a leading facilities management and operations company seeking a highly skilled Journeyperson HVAC Technician to join our team. As a key member of our service team, you will be responsible for providing top-notch maintenance, repairs, and upgrades to various HVAC/R systems across the Greater Toronto Area.**Key...

  • Commercial HVAC Technician

    13 hours ago

    London, Ontario, Canada Black & McDonald Limited Full time

    **About this Opportunity**We are seeking a highly skilled and experienced Journeyperson HVAC Technician to join our team. As a key member of our facilities management and operations team, you will be responsible for troubleshooting, repairing, and maintaining various HVAC/R systems and components.**Key Responsibilities**Troubleshoot, repair, and maintain...

  • HVAC Demand

    2 days ago

    London, Ontario, Canada M&K Heating and Air Conditioning Full time

    HVAC Technicians (Service or Install) Sub Contracting AvailableJob DescriptionPosted Monday, January 13, 2025 at 5:00 AMHere at M&K a division of RT Holdings Inc (Right Time Heating and Air Conditioning) we strive to provide the best service and products to our customers, with a dedicated, highly skilled workforce that has a solid foundation built on mutual...

  • Lead HVAC Service Professional

    1 day ago

    London, Ontario, Canada Reliance Home Comfort Full time

    We are excited to offer a unique opportunity for a skilled and motivated individual to join our team as a Lead Installer. In this role, you will have the chance to work in a fast-paced and dynamic environment, where no two days are ever the same.Job SummaryThe Lead Installer will be responsible for installing HVAC equipment, ensuring safe operation, and...

  • HVAC Specialist

    5 days ago

    London, Ontario, Canada Enercare Full time

    We are seeking a skilled HVAC Specialist to join our team at Enercare, a leading provider of home and commercial services. As one of North America's largest companies in this industry, we offer a dynamic culture that values employee recognition and development.Job Summary:This role involves delivering exceptional customer service and working with other...

  • Senior HVAC Technician Specialist

    17 hours ago

    London, Ontario, Canada Black & McDonald Limited Full time

    Job Summary:Black & McDonald Limited is seeking a highly skilled Journeyperson HVAC Technician - Service to join our Facilities Management & Operations team. The ideal candidate will possess strong mechanical and electrical/controls abilities, as well as excellent problem-solving skills.About This Opportunity:We are looking for a dedicated professional to...

  • HVAC Technician

    4 weeks ago

    London, Ontario, Canada Enercare Inc. Full time

    Posted Friday, January 31, 2025 at 5:00 AMAs one of North America's largest home and commercial services and energy solutions companies with approximately 4,500 employees under its Enercare and Service Experts brands, Enercare is a leading provider of water heaters, water treatment, furnaces, air conditioners and other HVAC advantage products, plumbing...

  • HVAC Technician

    5 days ago

    London, Ontario, Canada Enercare Full time

    Posted Friday, March 14, 2025 at 4:00 AMAs one of North America's largest home and commercial services and energy solutions companies with approximately 4,500 employees under its Enercare and Service Experts brands, Enercare is a leading provider of water heaters, water treatment, furnaces, air conditioners and other HVAC advantage products, plumbing...

  • HVAC and Mechanical Systems Manager

    5 days ago

    London, Ontario, Canada Black & McDonald Limited Full time

    Black & McDonald Limited is seeking a highly skilled HVAC and Mechanical Systems Manager to join our facilities maintenance team. In this critical role, you will be responsible for overseeing the installation, maintenance, and repair of mechanical and electrical systems across our diverse range of projects.With a strong background in HVAC, plumbing, and...

  • HVAC Technician

    4 weeks ago

    London, Ontario, Canada Enercare Inc. Full time

    Posted Tuesday, December 17, 2024 at 5:00 AMAs one of North America's largest home and commercial services and energy solutions companies with approximately 4,500 employees under its Enercare and Service Experts brands, Enercare is a leading provider of water heaters, water treatment, furnaces, air conditioners and other HVAC advantage products, plumbing...

  • HVAC Specialist

    5 days ago

    London, Ontario, Canada Reliance Home Comfort Full time

    Reliance Home Comfort: A Leader in Home Comfort SolutionsWe are seeking a highly skilled HVAC Technician to join our team. As a key member of our team, you will be responsible for professionally servicing HVAC equipment, ensuring the safe operation of all new installations, and providing exceptional customer service.About the Role:This is a challenging and...

  • Maintenance Mechanic/HVAC Apprentice/Journeyperson

    2 weeks ago

    London, Ontario, Canada BGIS Full time

    ABOUT USBGIS is a technically driven, global leader in integrated facility management and real estate services. With a combined team of over 10,000 professionals worldwide, we relentlessly focus on enabling innovation through the services we deliver for our clients' businesses. Globally, we manage over 600 million square feet of client portfolios across...

  • HVAC Sales Development Manager

    28 minutes ago

    London, Ontario, Canada Carrier Enterprise Canada Full time

    **Job Summary**We are seeking a skilled Residential Account Manager to develop and grow our existing dealer network, achieve sales goals and foster strong relationships with internal and external clients.Main Responsibilities:Develop and implement sales strategies to achieve target sales figures.Establish and maintain strong relationships with key...

  • HVAC Specialist

    22 hours ago

    London, Ontario, Canada Ainsworth Inc. Full time

    Ainsworth Inc. is a dynamic and growing company seeking skilled Refrigeration/HVAC Technicians to join our team in the Greater Toronto Area.Job Description:We are looking for experienced professionals to assemble, install, repair, and maintain HVAC and Refrigeration equipment, products, and systems.The successful candidate will be responsible...

  • CAD Mechanical Designer

    3 weeks ago

    London, Ontario, Canada Unilux HVAC Industries Inc. Full time

    Position: Mechanical CAD designer Job Summary: Work in close contact with engineering product design and process team Design a wide variety of Residential HVAC systems including fan coil and water source heat pump units Create 3D system design, 2D manufacturing drawings, create bill of materials Create engineering specification documents such as...

  • Commercial HVAC Technician

    6 days ago

    London, Ontario, Canada CBRE Group, Inc. Full time

    Job Summary:A Commercial HVAC Technician with CBRE Group, Inc. utilizes advanced building maintenance skills to perform preventive maintenance and corrective repair of HVAC and commercial refrigeration equipment, building automation systems, and heating and cooling equipment. While supporting assigned reactive and preventive maintenance service calls,...

  • HVAC Technician

    3 days ago

    London, Ontario, Canada Reliance Home Comfort Full time

    HVAC Technician London, ON, Canada Req #4520 September 3, 2024 Find Your Limitless with Reliance  By joining Reliance as a HVAC Technician  you'll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride...

  • Senior HVAC Engineer

    1 day ago

    London, Ontario, Canada Inviro Engineered Systems Ltd. Full time

    Job Overview:As a Senior HVAC Engineer, you will play a crucial role in designing and implementing mechanical systems for various building types. Your expertise will be essential in ensuring the quality and efficiency of our projects.Responsibilities:- Prepare detailed mechanical designs using AutoCAD and/or Revit.- Conduct thermal load calculations and...

  • Refrigeration/HVAC Technician

    2 weeks ago

    London, Ontario, Canada Ainsworth Inc. Full time

    If you thrive in a team-oriented workplace that challenges your skills, to drive your career development, embraces diversity and rewards innovation, with competitive pay and great employee programs, join the Ainsworth (a GDI company) team todayJob Summary:Ainsworth is currently looking for Refrigeration/HVAC Technicians to join our growing team in the...