Full-time Key Holder

2 weeks ago


Richmond Hill, Ontario, Canada Urban Barn Ltd. Full time
Help people create homes they love. Join the Urban Barn team as a Full-time Key Holder (or Shift Lead) at our Richmond Hillstore in Ontario. With over 50 retail stores across the country, Urban Barn is a Canadian retail chain offering high-quality furniture and home décor. We're passionate about making our customers and our employees feel right at home. Here, you will enrich the customer experience while growing your experience with a well-known Canadian retailer.

Participate in the leadership of an inspiring furniture and home décor store. As a Shift Lead, you will collaborate with the Manager and Assistant Manager to create a positive working environment for the team and an excellent shopping experience for our customers.

Our stores are open 7 days a week, so we are looking for candidates who can work 30-40 hours per week and are available to work a variety of shifts on weekdays, weeknights, and weekends.

What You Will Do:

- Guide customers in their decor choices
- Open, prepare and close the store
- Train and coach team members
- Supports operational tasks for stock and merchandising
- Ensure the performance of the store
- Maintain the visual standards and cleanliness of the store

What you Bring:

- At least 2 years of Retail sales experience
- Experience in Customer Service Leadership
- Commitment to a flexible schedule (Open to daytime, evening, and weekend shifts)
- The ability to lift and move loads up to 50 lbs / 23 kg

Why Join Urban Barn:

- Competitive salary, commissions, and bonuses
- A 40% discount on Urban Barn products
- Group benefits (health, dental and vision coverage)
- A Group RSP program
- Opportunities for professional development and advancement
- We offer a fun work environment with a collaborative team that loves to talk design

Urban Barn offers a welcoming environment where inclusion, diversity and equity are paramount. We are committed to creating and strengthening a culture of respect and openness in all our stores, warehouses, and offices.

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