Disaster Recovery Officer

Overview

We are seeking a meticulous and proactive Disaster Recovery Officer to support the development, implementation, and maintenance of disaster recovery plans and procedures. This role is ideal for someone with foundational knowledge in IT systems and risk management who is eager to grow in the field of disaster recovery and resilience.

Position Responsibilities

- Develop and maintain disaster recovery (DR) documentation, including recovery plans, runbooks, and testing schedules.

- Support DR testing activities, including planning, execution, and post-test analysis.

- Ensure compliance with regulatory and standards.

- Responsible for coordination with Partners and respond to various DR Audits and Annual DR compliance reports.

- Monitor and report on DR readiness across systems and departments.

- Work with L2 Risk to build more robust and executable Disaster Recovery plans.

- Maintain appropriate documentation, records, and reports for auditors.

- Ensure project and support teams, Senior management, and business staff address any IS related deficiencies that may be identified by an Audit.

- Establish and oversee department procedures, documentation, and training to align with records management policies.

- Responsible to keep corporate audit databases up to date with statuses, issues, remediation plans etc.

Required Qualifications

- Bachelor’s degree or equivalent experience in information technology, Disaster Recovery, or related field.

- 5+ years Disaster Recovery experience.

- Experience that demonstrates capability in disaster recovery, IT operations and risk management.

- Understanding of disaster recovery principles and IT infrastructure.

- Good understanding of IT infrastructure and technologies (e.g., backup solutions, cloud recovery platforms).

- Good communication and relationship management skills, enabling collaboration with people at various levels throughout the organization.

- Excellent negotiation and conflict skills with the ability to challenge and drive to appropriate level of risk mitigation.

- Excellent written and verbal communication skills Effectively interviewing, influencing, facilitation and presentation skills.

- Demonstrable ability to work independently and in a team environment.

- Certifications such as CBCP, ISO 22301, or ITIL are a plus but not required.

- Attention to detail and strong organizational skills.

When you join our team

- We’ll empower you to learn and grow the career you want.

- We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

- As part of our distributed team, we’ll support you in shaping the future you want to see.

關於宏利和恒康

宏利金融公司是一家業界領先的國際金融服務商，致力於幫助人們實現「輕鬆投資理財，樂享豐盛人生」。若要進一步了解我們，請瀏覽 https://www.manulifeim.com/institutional/tw/en 。

宏利是平等機會僱主

在宏利／恒康，我們擁抱多元。我們致力於吸引、培養及挽留和所服務客戶同樣多元的員工，並從而營造包容的工作環境，接納文化和個體差異。我們矢志維持公平的招聘、挽留、晉升及薪酬制度，我們管理的所有實踐及項目不會因種族、血統、原籍地、膚色、族裔、國籍、宗教或宗教信仰、信仰、性別（包括懷孕及其相關情況）、性取向、遺傳特徵、退伍軍人身份、性別認同、性別表達、年齡、婚姻狀況、家庭狀況、殘疾或受適用法律保護的任何其他因素而區別對待。

我們的首要任務是消除障礙，為員工提供平等就業機會。人力資源部代表將盡力為應徵過程中提出要求的申請人提供合理協助。申請人要求提供協助所分享的信息將會按照適用法律及宏利／恒康政策儲存及使用。應徵過程中如需協助，請聯絡 recruitment@manulife.com。

Referenced Salary Location

Waterloo, Ontario

Working Arrangement

混合式

Salary range is expected to be between

$109,600.00 CAD – $159,600.00 CAD

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.

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