Premium Support Engineer — Remote/Hybrid
3 days ago
Toronto, ON, Canada
OpenAI, Inc.
Full-time
€110,000 - €155,000/year
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OpenAI, Inc. is seeking a Dedicated Support Engineer to work with Premium Support customers from Toronto. The role starts remote and will transition to in-office in Toronto as arrangements evolve.
You will diagnose complex production issues, analyze logs, reproduce errors, and guide cross-functional teams to resolution. Youll build runbooks, monitor trends, and help scale OpenAI's support operations globally.