Account Manager

1 week ago


Saanich, Canada Lindt & Sprüngli (Canada), Inc Full time
Account Manager - Convenience & Gas/Foodservice/Distributors

British Columbia, Canada

Job Description

Posted Tuesday, March 11, 2025 at 4:00 AM | Expires Saturday, May 10, 2025 at 3:59 AM

Reporting to the National Field Sales Director, the Account Manager – Convenience & Gas/Foodservice/Distributors is responsible for developing long-term relationships and results-driven strategies with a diverse group of accounts to build distribution and programs connecting with key business executives and stakeholders. This role will also align with Lindt business priorities and collaborate with Acosta Brokerage key contacts nationally to build and drive overall convenience and gas channel strategy.

Key Responsibilities:

1. Develop key business presentations, including data analysis, charts, and item-level details to support messaging.
2. Engage with category merchants to develop and execute promotional and business plans.
3. Build annual customer-level strategic plans aligning with company objectives.
4. Drive new business opportunities with key customers by building creative programs, promotions, displays, and listings.
5. Align with the National Field Sales Director to ensure business plans are met.
6. Manage forecasts for both everyday and seasonal business on dedicated accounts.
7. Conduct item-level forecast analysis using competitive data, market trends, and historical performance.
8. Develop and manage trade spend for assigned regional accounts.
9. Complete regular deduction reconciliations and actualize spend forecast ongoing.
10. Regular volume and spend forecast actualization.
11. Maximize SKU mix and trade spend management by conducting ongoing ROI analysis.
12. Manage Acosta broker relationship to ensure company priorities and KPIs are met or exceeded.

Qualifications:

1. Post-secondary education in Business or a related discipline.
2. 3-5 years of experience in Consumer Packaged Goods account management, with a focus on relationship building and business planning. Equivalent experience in related fields may also be considered.
3. Strong analytical skills with expertise in Excel (pivot tables, v-lookups, and chart development).
4. Experience with internal sales databases such as Cognos for pulling sales history and forecasts.
5. Proficiency in forecasting and trade spend management.
6. Knowledge of customer POS reporting systems to track and analyze business performance.
7. Understanding of financial fundamentals related to trade spend, including customer discounts, display funding, promotional discounts, and advertising investments.
8. Strong communication, negotiation, and organizational skills.
9. Ability to manage multiple priorities and work within tight deadlines.

Rewards Package:

The standard hiring range for this role is $78K - $97K CAD per annum with a 20% performance-based bonus. The final agreement upon salary may vary based on market location and factors such as job-related knowledge, skills, and experience.

We offer a competitive rewards package for our employees as well as a growth-oriented work environment. This includes the opportunity to sample our premium chocolate products and the following:

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