Executive Housekeeper

2 weeks ago

Mississauga, Canada Homewood Suites by Hilton TorontoMississauga Full time

Job Description:
We are currently looking to fill the position of Executive Housekeeper which is an integral part of the hotel's management team. This challenging hands-on position has overall responsibility for managing the housekeeping and laundry operations to ensure product brand quality standards are met with optimum service to our guest.

Qualifications:
Min. High School Diploma or equivalent
Min 3 years Housekeeping Management Experience in a Hotel/Resort
Fluent Oral and Written English
Must possess basic computer and math skills
Able to work with mínimal direct supervision

Job Requirements:

- Manage daily operations of the housekeeping department and staff promoting a safe environment and quality service to achieve maximum guest and associate satisfaction, protection of assets and minimizing expenses
- Manage and inspect the daily cleaning of guest rooms, public areas including pool/fitness centre, back of the house, laundry operation, food & beverage outlets
- Retain and motivate housekeeping associates to attract, retain and motivate them while providing a safe work environment, interview, schedule, train, develop, empower, coach and council including conducting performance reviews, disciplinary and termination responsibilities.
- Develop master cleaning schedules
- Maintain all documentation required by the Brand
- Actively participate in the budget process for the department
- Maintain all required par stocks and scheduled inventories and proper ordering
- Monitor out of order, out of service, discrepancy report and preparation of show rooms
- Monitor and report on expenses (payroll and supplies) to aid in controlling costs while ensuring adequate staff and supplies are on hand to provide optimum service.
- Ensure all brand and provincial standards are achieved
- Respond to guest requests, concerns, problem resolution
- Refer and follow up on all maintenance issues with the Engineering dept to protect hotel assets, ensure the safety of both our guest and associates
- Responsible for the Lost and Found in the hotel
- Provide necessary Brand and company training as well as implementing emergency training procedures
- Perform special projects and other responsibilities as assigned

**Job Types**: Full-time, Permanent

Pay: $40,000.00-$45,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- RRSP match

Schedule:

- 8 hour shift
- Day shift
- Every Weekend
- Holidays
- Monday to Friday
- Morning shift
- Weekends as needed

**Experience**:

- Cleaning: 3 years (preferred)

Work Location: In person

Expected start date: 2024-05-11

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