Lead Housekeeper

Company Description

Company Description

We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society. We bring the right teams with the right skills together - offering both experience and regional expertise so companies can operate their day-to-day, confidently and successfully.

**6,000+ **Employees**

**50 million+ **Square feet managed and maintained**

**12,000+ **Beds under management**

**OUR VISION GUIDES EVERYTHING WE DO**

We’re here to help our clients achieve higher performance and productivity, and to play a vital role in our communities and economies. Powered by passionate people, we deliver quality solutions to create, manage and operate infrastructure.

**THE VALUES WE STAND BY**

**Accountability**

We don't just walk by. We own our successes and setbacks. If we see something wrong, we act to resolve it. If we see something right, we celebrate it.

**Diversity**

Everyone has a voice. Sharing is how we learn. It's how we make progress and move forward as a team.

**Trust**

Our actions speak louder than our words. Trust is earned through clarity, compassion and competence. It is our commitment to our clients, our colleagues and our communities.

**Partnership**

Service is what we sell. By asking for, listening to and acting on client feedback, we create long-term, successful partnerships.

**OUR WORLD-CLASS BRANDS**

**Dexterra **facilities management and operations provides an integrated approach to its services, improving the overall efficiency and customer satisfaction of new or existing facilities, while reducing their total cost of ownership.

**Horizon North **has been helping resource and construction companies operate across Canada for decades, providing a full range of turnkey workforce accommodations and energy services.

**Outland **has been operating forestry solutions for over 35 years, Outland also proudly supports economic opportunities for Indigenous youth through their Outland Youth Employment Program.

**NRB Modular Solutions** is in the business of building smarter. As the largest modular solutions business in Canada, NRB’s award-winning building solutions help to enhance speed, cost certainty, quality, safety and sustainability.

**THE PROJECT**

This is a generic posting for multiple remote sites in the area. We are working hard to transform the camp experience and create a warm, welcoming environment. The camp is expected to grow to over 1200 beds during peak construction. We are looking for energetic, reliable, trustworthy, and passionate individuals to join our team and make our project successful.

**Job Description**:
Housekeepers are a vital asset to our team and play an integral role in ensuring the cleanliness of rooms and dorms throughout the site. The Lead Housekeeper works with the Housekeeping Supervisor, Camp Manager, and Recruitment Coordinator to follow the company standards for quality and site cleanliness. Being out on the floor, visible and available to coach and mentor the group is vital for the success team.

**Key Responsibilities**:

- Support and supervise the housekeeping and janitorial teams
- Train new employees using the provided new employee package (Greenhands and Checklists)
- Conduct initial training of JSA’s with new hires and ensure these are reviewed by the team semi-annually
- Work closely with the front desk associates, ensuring discrepancies and necessary changes are communicated immediately
- Work with the management team to assign the housekeepers daily workloads, using the provided distribution template. Fair and even distribution of the workload is key.
- Prepare the clipboards and keys for the housekeepers prior to the toolbox meeting. Ensure DWB’s and FLRA’s are provided to each member of the team and are checked throughout the day for accuracy
- Be out on the floor, working alongside the housekeepers and janitors individually and provide them with coaching and feedback
- On heavy days, completing partial/full workloads will be required of the lead
- Perform daily FTQ audits (housekeeping and janitorial), ensuring all audits for the week have been completed by Saturday
- Maintain a safe working environment at all times
- Follow all safety controls related to Covid including regular handwashing, proper use of PPE and enhanced cleaning/sanitation requirements and coach the team on the same
- Assist with any other tasks as assigned by the camp manager

**Qualifications**:

- Lift, carry, push, or pull up to 50 lbs.
- Climb ladders or stairs.
- Stand, walk, squat, kneel or sit according to task for extended lengths of time.
- Perform repetitive hand work requiring full use of both hands.
- Work with arms above shoulder height.

Additional Information