Commercial Insurance Advisor

2 weeks ago

Markham, Canada TD Bank Full time

400385BR

Insurance

Markham, ON

February 21, 2023

Company Overview

Department Overview

TD Insurance is part of TD Bank Group, one of Canada’s largest financial institutions. TD Insurance helps protect clients from the ‘accidents of life’ with a wide range of products including credit protection, life, health, travel, home and auto insurance. With more than three million clients, TD Insurance authorized products and services are available online, over the phone, and through a network of more than 1,000 TD Canada Trust branches.

In Canada, we have two lines of business, General Insurance and Life and Health. Our General Insurance business is one of the top home and auto insurance groups in Canada and the national leader in group insurance and affinity marketing. Our Life and Health business is the number one provider of critical illness insurance and direct life and health insurance in Canada.

At TD Insurance, we are committed to fostering an inclusive, accessible environment. With a Canada-wide workforce of over 4,000 employees and offices in Atlantic Canada, Quebec, Ontario and Alberta, our company is always growing and can help you to grow. TD Insurance offers a stable and dynamic work environment where talent is appreciated and professional development is taken seriously. More than just a job, we offer rewarding careers.

**Job Description**:
As a TD Insurance Commercial Advisor, you will provide solutions and counsel to new and existing TD Insurance commercial clients. You will be goal oriented and strive to deliver business results. You will bring a passion for helping clients meet their needs with the right commercial insurance coverage, while always remaining purpose driven and devoted to delivering consistent, predictable and Legendary Experiences, every time.

You are the voice of TD and your role is to:
Think Like a Customer by asking questions and actively listening so you can effectively offer product solutions to our clients on every call, delivering legendary experiences and trusted advice.
Act Like an Owner by contributing to an engaged culture that is committed to delivering business results and contributing to our communities.
Execute with Speed and Impact by coming into work at your scheduled time, identifying and meeting your clients’ needs, and protecting the Bank from risk.
Innovate with Purpose by finding ways to simplify the way we work, solving problems effectively the first time.
Develop Yourself and Colleagues by embracing diversity and respecting your colleagues; sharing best practices and supporting one another to achieve personal career goals with TD.

As part of the team, you will:

- Provide timely and professional advice and guidance to Commercial Business Owners to help them understand their risks and recommend the appropriate Insurance products and services aligned to their needs
- Communicate advice in a simple and easy to understand manner so that our customers, and prospective customers can make informed and confident insurance buying decisions
- Work proactively with your People Manager to develop; improved client experience; operations and overall personal development
- Partake in outbound calling programs to offer products and services to potential and existing TD customers utilizing advice-based conversations to make the best recommendations
- Maintaining up-to-date knowledge and understanding of TDI policies and procedures, industry trends and protect the interests and reputation of TDI and its clients by continuous compliance to them
- Contribute to the achievement of business objectives by proactively attracting, acquiring and retaining customers, to increase profitability and enable business growth
- Make referrals to the Underwriting team in accordance with internal procedures
- Demonstrate strong technical product knowledge specific to the commercial insurance product and make decisions within binding authority limits
- Participating fully as a member of the team and support a positive work environment that promotes the business’ vision and legendary client experience

**Requirements**:

- Provincially licensed and in good standing in Ontario, Alberta and Nova Scotia
- National Licenses are preferred
- Level II in Alberta, Nova Scotia and British Columbia, are preferred
- Must be required to be flexible to work shifts from Monday to Friday 8:00am -8:00pm and Saturday 9:00am -4:00pm.
- Must be willing to obtain licenses in all provinces and/or territories including Quebec within 6 months of hire if required
- Must be willing to obtain Level II licenses in all provinces and/or territories where required
- Enrolment in and/or formal certifications (such as CIP or FCIP or equivalent industry designations) preferred
- Bilingual (English/French) considered an asset
- Undergraduate degree and/or 1+ years relevant experience preferred
- An unwavering commitment to delivering expertise to our clients
- Use judgement and understanding of process/policy ri

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