Hôtel Receptionist

**BE PART OF OUR SUCCESS**

The Wakefield Mill Hotel & Spa is looking for an enthusiastic and cheerful front desk receptionist who is committed to customer service and teamwork. If you have these qualities, we would love to hear from you.

We offer a friendly and motivated team, a superb working environment just 10 minutes from the city of Gatineau and 20 minutes from Ottawa, via Highway 5. The hotel offers 42 rooms, 2 restaurants, the Holtz Spa in Nature as well as several conference rooms.

JOB DUTIES
- Keep records of available rooms, reservations and rented rooms
- Register clients in the arrivals register and assign them rooms
- Respond to inquiries about hotel services and room availability, in person, by letter or by phone
- Provide information about services in the community and respond to customer complaints
- Compile and verify daily registers, customer accounts, cash statements and supporting documents using manual or computerized systems
- Ppresent the bills to customers leaving the hotel and collect the amounts due

JOB REQUIREMENTS
- Responsible, punctual, cheerful, welcoming and initiative-oriented personality
- Likes to exceed customer expectations and needs
- Experience or training in hospitality (reception and/or concierge, sales)
- Knowledge of the Maestro system an asset
- Bilingual French and English, both oral and written
- Flexibility for variable hours (day, evening, weekend).

**Job Type**: Full Time and Part-Time

**Salary**: Competitive

Benefits: Yes

Type d'emploi : Temps partiel, Temps plein
Heures à temps partiel : 28 par semaine

Salaire : 17,50$ à 22,00$ par heure

Avantages:

- Assurance Dentaire
- Assurance Maladie Complémentaire

Horaires de travail:

- 8 Heures
- Quart de jour
- Quart de nuit
- Quart du matin

Capacité à faire le trajet ou à déménager:

- Wakefield, QC: Faire le trajet sans problème ou prévoir un déménagement avant de prendre son poste (Souhaité)

Formation:

- École Secondaire (Souhaité)

Expérience:

- Hôtellerie: 1 an (Souhaité)

Lieu du poste : En présentiel