Chick-fil-a Team Leader

7 months ago

Vaughan, Canada Chick-fil-A | Rutherford Rd & HWY 400 Full time

At Chick-fil-A Rutherford Rd & HWY 400, we are offering an opportunity to care for your community through serving. As a team leader, you will work in a family environment driven by teamwork. Chick-fil-a Rutherford Rd & HWY 400 is here to have a positive impact on others and we are looking for hard-working, smiling and team-oriented individuals to join our family. We welcome people from all backgrounds and ages. We look forward to meeting you

**JOB RESPONSIBILITIES**

Job responsibilities will include, but are not limited, to the following:

- Represent the Mission & Core Values of Chick-fil-A Rutherford Rd & HWY 400
- Uphold our CORE 4 Model
- Provide Second Mile Service, going above and beyond to ensure excellent customer service
- Communicate professionally and courteously with other team members and guests
- Handle customer inquiries, questions, and complaints
- Retain and follow all restaurant policies, procedures, and requirements
- Maintain knowledge of products, services, and sales promotions offered to assist guests and team members
- Know all relevant standard operating procedures and pass required assessments or activities
- Quickly bag and deliver food with order accuracy
- Prepare, cook, assemble, and package raw, hot, and cold food efficiently
- Work in a fast-paced environment with the ability to multi-task
- Maintain an exceptionally clean, orderly, safe, and sanitary work environment
- Always arrive to your shift on time and in full uniform: shirt, pants, belt, non-slip shoes, name tag
- Navigate and use POS (point of sale) touch screen technology
- Execute daily opening, closing, cleaning, and stocking checklists
- Perform additional job duties assigned by management to support business demands, including but not limited to wiping down tables, cleaning the dining room, greeting guests, line hosting
- Be proactive in your shift by setting up the team for success (i.e. stocking, cleaning, etc.)
- Take ownership of the Chick-fil-A brand and purpose by being a good steward and having a positive influence on all who come in contact with Chick-fil-A
- Have fun and build lifelong relationships
- Consistently enforce team member discipline policy
- Consistent and deliberate development of supervisors and trainers

Note: Job responsibilities are not limited to the those listed above and from time to time, additional duties may need to be performed in order to support business demands.

Benefits of working for Chick-fil-A Rutherford Rd & HWY 400:

- Competitive pay
- Sundays off
- Meal discounts
- Initial uniform included
- Growth and development opportunities within the restaurant
- Overtime opportunities

**Please read our requirements and screening questions thoroughly before applying.**

**REQUIREMENTS**:

- Must be at least 18 years of age upon hire date
- Must be legally eligible to work in Canada
- Punctual and reliable
- Must be able to work between the hours of 8:00 AM (0800) and 1:00 AM (0100)
- Reading, writing, basic math and verbal communication skills required
- Obtain Food Handler’s Certificate within 30 days of employment
- Ability to communicate clearly and work well both on a team and autonomously
- Calm under pressure and able to work in stressful, fast-paced situations
- Must be able to respond to changes or edits to orders quickly and efficiently
- Perform physical activities such as lifting (up to 50 lbs.), balancing, bending, standing for long periods of time, walking, handling materials, boxes, equipment, pots, pans, and navigating shelving both high and low
- Willing to work drive-thru (outside) all year round
- Willing to follow all Covid19 related procedures and protocols
- Able to guide/lead others
- Proficient in Word, Excel, and Outlook
- Minimum of 2 years in hospitality or food service
- Minimum of 1 year in a leadership capacity

Chick-fil-A Rutherford Rd & HWY 400 is an independently owned and operated quick service restaurant looking for incredible team members who have a heart to make a difference in the lives of our guests. We sell amazing and delicious products and have a desire to make a difference in the lives we come in contact with. Team Members work in a culture that encourages growth, kindness, offers opportunity, provides support & empowers innovation. Join a culture of positive influence & stewardship that values integrity, hospitality, warmth and professionalism

In our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day.

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