Retail Associate

6 months ago


Vaughan, Canada Reptilia Zoo Full time

Reptilia Vaughan is looking to part time retail associates and weekend hours

Join our team today

**Role Objective**

Treat everyone that comes in the door as you would like to be treated. Give Magical Moments every chance you get. Practice your smile, demeanor, your telephone and face-to-face manners to become the best at greeting and helping our Guests. Provide good information, help whenever you can and work at building personal relationships with your Guests.

**Perfect as a first job**

**Ideal Experience**
- Has a working knowledge of reptiles
- May have some drama, theatre, or public speaking experience
- Had a previous position dealing with the public face to face
- Is skilled in working with both adults and kids and really enjoys the interaction
- Has operated under pressure and enjoys the challenge
- Held a position which required follow up skills with a low error rate
- Is a 'Natural' sales person and has promoted previous companies' products
- Has done or can do end of day procedures and deposits accurately
- Has a demonstrated ability to manage time and multitask
- Has had previous retail experience

**Critical Competencies for Success**
- Has worked in retail in previous positions and enjoys dealing with our retail Guests
- Has a working and knowledge of our reptiles
- Knows and follows sales techniques for retail
- Is a 'Natural' sales person with a high energy level
- Makes direct eye contact, smiles frequently, and has a good sense of humour
- Strongly extroverted personality - lively, animated, fun-loving, able to relate to kids and their parents
- Speaks without grammatical errors or speech impediments
- Has demonstrated ability to multitask
- Excellent at follow up with Cast and Guests alike
- Punctual and reliable - always early and never unreliable
- In good physical condition as parts of the role involve lifting and carrying
- Has a clear record with the police and has passed a police and vulnerable sector check
- Follows the safety guidelines and all company guidelines respecting our reptiles
- Is not moody - is pleasant and even keeled at all times - also patient and calm in stressful situations
- Is able to work when required - no vacations or time off during Black-Outs
- Is a 'People' person who thoroughly enjoys working with our Guests and Cast
- Is anxious to promote the company, talk with our Guests and always gives out our materials

**Personal Attributes**
- Sociable, easily approachable, funny, calm and understanding
- Goes out of their way to engage our Guests
- Energetic style and contagious spirit. Motivated to win and oriented for success
- Is persistent but in a non-offensive way
- Makes direct eye contact and smiles frequently
- Objective, rational, prioritizes appropriately and stays on course
- Takes a great deal of pride from accomplishment

**Job Type**: Part-time
Part-time hours: 20 per week

**Salary**: From $16.50 per hour

**Benefits**:

- On-site parking
- Store discount

Day range:

- Every Weekend
- Holidays
- Weekends as needed
- Weekends only

Shift:

- 8 hour shift
- Day shift

COVID-19 considerations:
All Reptilia employees must be vaccinated against COVID-19 to help protect the safety of our staff and guests.

**Experience**:

- Customer Service: 1 year (preferred)
- Retail sales: 2 years (preferred)
- POS: 3 years (preferred)

Work Location: In person


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