Counter Sales Representative

2 weeks ago


Truro, Canada Wilson Equipment Full time

Job Overview:
We are seeking a dynamic and customer-focused Counter Sales Representative to join our team. As a Counter Sales Representative, you will be the face of our company, assisting customers with their product inquiries, providing excellence service, and driving sales at our retail counter. Your primary responsibility will be to ensure a positive customer experience while promoting and selling our products.

**Responsibilities**:

- Greet customers and assist them with their product inquiries, providing detailed information and recommendations as needed.
- Process customer orders, returns, and exchanges accurately and efficiently.
- Provide exceptional customer service by addressing customer concerns, resolving complaints, and ensuring customer satisfaction.
- Say updated on product knowledge, including features, benefits, and pricing, to effectively communicate with customers.
- Maintain a clean and organized sales area
- Upsell and cross-sell products to maximize sales and meet or exceed individual and team targets.
- Follow company policies, procedures, and guidelines to ensure compliance and maintain a safe working environment.

Qualifications:

- High School diploma or equivalent
- Excellent communication skills in English
- Prior experience in customer service, retail sales, or sales roles preferred
- Strong customer service orientation with a passion for delivering exceptional customer experience
- Strong multitasking abilities and attention to detail
- Proven track record of meeting or exceeding sales goals
- Strong problem-solving skills and the ability to handle customer complaints

We offer competitive compensation, opportunities for growth and development, and a positive work environment. If you are a motivated individual with a passion for customer service and sales, we would love to hear from you.

Wilson Equipment is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
- Wellness program

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Truro, NS B6L 2A3: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- sales: 1 year (preferred)
- Customer service: 1 year (preferred)

**Location**:

- Truro, NS B6L 2A3 (preferred)

Work Location: In person

Expected start date: 2024-05-06



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