Systems Analyst

**Systems Analyst**
**Elora, Ontario, Canada**:
Current Opportunities

Baker Tilly GWD is a leading midsize accounting firm with offices in Guelph and Elora. Locally owned, we make an impact with value-added accounting, advisory, audit and tax services.

We serve clients at all stages of their development from emerging and owner-managed businesses to large private companies, not-for-profit organizations, professionals, and individuals. We have a long-standing reputation of providing high quality personalized services across a broad range of industries.

Outside our two offices, we also draw on the speciality services provided across the Baker Tilly Canada network, and globally through our affiliation with Baker Tilly International. This offers the best of both worlds with the ability to be part of an independent firm and take your career further with the potential for unlimited growth.

We have ambitious plans and are creating dozens of opportunities for talented individuals to join our growing team. We recognize that our success goes hand in hand with the success of our people and are striving to create a firm that everyone wants to work at Our commitment to this goal was recognized by winning the CWCC 2021 Employer of the Year award.

We encourage everyone to Be True to their values and ambitions by:
Driving your own potential:

- Merit-based promotions and uncapped growth opportunities;
- Individual performance-based annual bonuses;
- Comprehensive benefits package;
- Professional development budget; and
- Dedicated Coach to support development and career advancement.

Enjoying more time away from the office and work-life balance:

- Three weeks starting vacation;
- Two additional weeks of paid time off during the Summer months;
- A flexible work schedule.

Giving back to the community:

- Three paid days off to volunteer;
- Local charitable initiatives; and
- A commitment to help you achieve your personal goals outside work.

If you are keen to be part of a collaborative and supportive team - we want to hear from you

**Your primary responsibilities will include**:
IT Specialist with expertise in cloud technologies, Office 365 administration, Microsoft platforms, server management, and hardware infrastructure. Responsible for supporting and optimizing our IT systems, ensuring their reliability, security, and efficiency. Deploy, maintain, and enhance our technology infrastructure to meet the evolving needs of our organization.
- Assist in the design, deployment, and maintenance of cloud infrastructure, with a focus on Microsoft Azure.
- Configure and manage virtual machines, storage solutions, networking, and other cloud services.
- Monitor cloud performance and resource utilization, identifying opportunities for optimization and cost reduction.
- Relevant certifications such as Microsoft Certified: Azure Fundamentals, Microsoft 365 Certified: Modern Desktop Administrator Associate, CompTIA Server+, or equivalent certifications.
- Support and maintain on-premises Microsoft server infrastructure, including Windows Server, Active Directory, and SQL Server. Configure and manage server roles, features, and services to meet business requirements.
- Implement security patches, updates, and backup strategies to ensure system integrity and availability.
- Install, configure, and troubleshoot server hardware, storage devices, and networking equipment.
- Perform routine maintenance tasks, such as hardware upgrades, firmware updates, hardware diagnostics, and collaborating with vendors with resolving hardware related issues.
- Administer the organization's Office 365 environment, including Exchange Online, SharePoint Online, Teams, and other services.
- Manage user accounts, groups, permissions, and policies within Office 365.
- Bachelor’s degree in information technology, computer science, or a related field.
- Experience of 5+ years in IT support roles, with a focus on cloud technologies, Office 365 administration, Microsoft platforms, servers, and hardware.
- Strong troubleshooting skills and the ability to diagnose and resolve complex technical issues.
- Excellent communication skills and the ability to work effectively in a team environment
- Current Ontario driver’s license and access to a reliable vehicle
- Passionate, flexible, and motivated to help others is key